---
description: Side-by-side comparison of Dialpad vs Dialpad Ai Contact Center. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dialpad vs Dialpad Ai Contact Center Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [Dialpad \<span\>vs\</span\> Dialpad Ai Contact Center](https://www.capterra.com.sg/compare/190976/1000762/dialpad-sell/vs/dialpad-contact-center)

# Compare Dialpad vs Dialpad Ai Contact Center

Canonical: https://www.capterra.com.sg/compare/190976/1000762/dialpad-sell/vs/dialpad-contact-center

> Detailed comparison between Dialpad and Dialpad Ai Contact Center. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dialpad | Dialpad Ai Contact Center |
| **Overall rating** | 4.2/5 | - |
| **Total Reviews** | 562 | 0 |
| **Starting Price** | US$27.00 | US$80.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Best for

### Dialpad

Any size sales organization looking to drive rep efficiency and speed up ramp times.

### Dialpad Ai Contact Center

Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business.

## Key features

### Dialpad

- AI/Machine Learning
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Call Center Management
- Call Recording
- Call Routing
- Call Tracking Metrics
- Chatbot
- Computer Telephony Integration
- Dashboard
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Performance Management
- Recording
- Sentiment Analysis
- Video Conferencing

### Dialpad Ai Contact Center

- AI/Machine Learning
- Automated Routing
- Automatic Call Distribution
- Call Center Management
- Call Recording
- Call Routing
- Chatbot
- Computer Telephony Integration
- Dashboard
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Sales Activity Management
- Scheduling
- Sentiment Analysis

## Links

- [View Dialpad Profile](https://www.capterra.com.sg/software/190976/dialpad-sell)
- [View Dialpad Ai Contact Center Profile](https://www.capterra.com.sg/software/1000762/dialpad-contact-center)
- [View Original Comparison](https://www.capterra.com.sg/compare/190976/1000762/dialpad-sell/vs/dialpad-contact-center)

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