---
description: Side-by-side comparison of 8x8 Work vs Ultatel Cloud Business Phone System. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 8x8 Work vs Ultatel Cloud Business Phone System Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [8x8 Work \<span\>vs\</span\> Ultatel Cloud Business Phone System](https://www.capterra.com.sg/compare/187525/215555/virtual-office/vs/clarity-business-phone-system)

# Compare 8x8 Work vs Ultatel Cloud Business Phone System

Canonical: https://www.capterra.com.sg/compare/187525/215555/virtual-office/vs/clarity-business-phone-system

> Detailed comparison between 8x8 Work and Ultatel Cloud Business Phone System. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 8x8 Work | Ultatel Cloud Business Phone System |
| **Overall rating** | 4.1/5 | 4.7/5 |
| **Total Reviews** | 309 | 41 |
| **Starting Price** | US$24.00 | US$18.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### 8x8 Work

Trusted by Over 2 Million Users. Industry Leading Cloud Communication Platform. Flexible for Any Business. Seamless Integration.

### Ultatel Cloud Business Phone System

Businesses that are looking to optimize their communications under one unified platform to reduce costs, offer remote working, boost ROI, or migrate from legacy to an award-winning cloud phone system.

## Key features

### 8x8 Work

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Recording
- Video Conferencing
- Virtual Backgrounds
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail

### Ultatel Cloud Business Phone System

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Recording
- Video Conferencing
- Virtual Backgrounds
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail

## Links

- [View 8x8 Work Profile](https://www.capterra.com.sg/software/187525/virtual-office)
- [View Ultatel Cloud Business Phone System Profile](https://www.capterra.com.sg/software/215555/clarity-business-phone-system)
- [View Original Comparison](https://www.capterra.com.sg/compare/187525/215555/virtual-office/vs/clarity-business-phone-system)

-----

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