---
description: Side-by-side comparison of 8x8 Work vs 800.com. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 8x8 Work vs 800.com Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [8x8 Work \<span\>vs\</span\> 800.com](https://www.capterra.com.sg/compare/187525/208208/virtual-office/vs/800-com)

# Compare 8x8 Work vs 800.com

Canonical: https://www.capterra.com.sg/compare/187525/208208/virtual-office/vs/800-com

> Detailed comparison between 8x8 Work and 800.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 8x8 Work | 800.com |
| **Overall rating** | 4.1/5 | 4.7/5 |
| **Total Reviews** | 309 | 330 |
| **Starting Price** | US$24.00 | US$149.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### 8x8 Work

Trusted by Over 2 Million Users. Industry Leading Cloud Communication Platform. Flexible for Any Business. Seamless Integration.

### 800.com

800.com is perfect for solopreneurs and small businesses all the way up to large corporations and agencies. We have plans to fit every business type.

## Key features

### 8x8 Work

- API
- Archiving & Retention
- Call Conferencing
- Call Disposition
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Callback Scheduling
- Contact Database
- Customizable Reports
- Fax Management
- Live Chat
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging
- Virtual Call Center
- Voicemail Transcription

### 800.com

- API
- Archiving & Retention
- Call Conferencing
- Call Disposition
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking
- Callback Scheduling
- Contact Database
- Customizable Reports
- Fax Management
- Live Chat
- On-Demand Recording
- Real-Time Reporting
- Recording
- Reporting & Statistics
- SMS Messaging
- Virtual Call Center
- Voicemail Transcription

## Links

- [View 8x8 Work Profile](https://www.capterra.com.sg/software/187525/virtual-office)
- [View 800.com Profile](https://www.capterra.com.sg/software/208208/800-com)
- [View Original Comparison](https://www.capterra.com.sg/compare/187525/208208/virtual-office/vs/800-com)

-----

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