---
description: Side-by-side comparison of 8x8 Work vs KrispCall. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 8x8 Work vs KrispCall Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [8x8 Work \<span\>vs\</span\> KrispCall](https://www.capterra.com.sg/compare/187525/1034396/virtual-office/vs/krispcall)

# Compare 8x8 Work vs KrispCall

Canonical: https://www.capterra.com.sg/compare/187525/1034396/virtual-office/vs/krispcall

> Detailed comparison between 8x8 Work and KrispCall. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 8x8 Work | KrispCall |
| **Overall rating** | 4.1/5 | 3.8/5 |
| **Total Reviews** | 309 | 8 |
| **Starting Price** | US$24.00 | US$15.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### 8x8 Work

Trusted by Over 2 Million Users. Industry Leading Cloud Communication Platform. Flexible for Any Business. Seamless Integration.

### KrispCall

SMBs and mid-market teams in sales, support, and contact centers. Remote and distributed companies scaling globally with international numbers and CRM-based workflows.

## Key features

### 8x8 Work

- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Caller ID
- Chat/Messaging
- Computer Telephony Integration
- Live Chat
- Monitoring
- Predictive Dialer
- Real-Time Monitoring
- Reporting/Analytics
- SMS Messaging
- Text to Speech
- VoIP Connection

### KrispCall

- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Caller ID
- Chat/Messaging
- Computer Telephony Integration
- Live Chat
- Monitoring
- Predictive Dialer
- Real-Time Monitoring
- Reporting/Analytics
- SMS Messaging
- Text to Speech
- VoIP Connection

## Links

- [View 8x8 Work Profile](https://www.capterra.com.sg/software/187525/virtual-office)
- [View KrispCall Profile](https://www.capterra.com.sg/software/1034396/krispcall)
- [View Original Comparison](https://www.capterra.com.sg/compare/187525/1034396/virtual-office/vs/krispcall)

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