---
description: Side-by-side comparison of Mint Service Desk vs HaloITSM. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mint Service Desk vs HaloITSM Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [Mint Service Desk \<span\>vs\</span\> HaloITSM](https://www.capterra.com.sg/compare/187044/200140/mint-service-desk/vs/haloitsm)

# Compare Mint Service Desk vs HaloITSM

Canonical: https://www.capterra.com.sg/compare/187044/200140/mint-service-desk/vs/haloitsm

> Detailed comparison between Mint Service Desk and HaloITSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Mint Service Desk | HaloITSM |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 23 | 44 |
| **Starting Price** | US$5.00 | £45.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Mint Service Desk

Mint Service Desk targets businesses of all sizes seeking efficient IT service management. Ideal for IT departments in SMBs and large enterprises, it caters to those needing advanced ticketing, asset

### HaloITSM

Suited to organizations of all sizes and from any industry, looking for an intuitive ITIL-aligned solution designed to drive automation with extensive AI capabilities and a customer-driven roadmap.

## Key features

### Mint Service Desk

- API
- Activity Tracking
- Analytics
- Asset Tracking
- CMDB
- Capacity Management
- Contract/License Management
- Customer Database
- Customizable Reports
- Document Management
- Email Management
- Event Logs
- Help Desk Management
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Reminders
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

### HaloITSM

- API
- Activity Tracking
- Analytics
- Asset Tracking
- CMDB
- Capacity Management
- Contract/License Management
- Customer Database
- Customizable Reports
- Document Management
- Email Management
- Event Logs
- Help Desk Management
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Reminders
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Mint Service Desk Profile](https://www.capterra.com.sg/software/187044/mint-service-desk)
- [View HaloITSM Profile](https://www.capterra.com.sg/software/200140/haloitsm)
- [View Original Comparison](https://www.capterra.com.sg/compare/187044/200140/mint-service-desk/vs/haloitsm)

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