---
description: Side-by-side comparison of Ruby Receptionists vs LEX Reception. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ruby Receptionists vs LEX Reception Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Ruby Receptionists \<span\>vs\</span\> LEX Reception](https://www.capterra.com.sg/compare/186839/213013/ruby-receptionists-virtual-receptionist-and-chat-services/vs/lex-reception)

# Compare Ruby Receptionists vs LEX Reception

Canonical: https://www.capterra.com.sg/compare/186839/213013/ruby-receptionists-virtual-receptionist-and-chat-services/vs/lex-reception

> Detailed comparison between Ruby Receptionists and LEX Reception. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Ruby Receptionists | LEX Reception |
| **Overall rating** | 4.2/5 | 5.0/5 |
| **Total Reviews** | 10 | 3 |
| **Starting Price** | US$140.00 | US$150.00 |
| **Free Trial** | No | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Documentation | - |

## Best for

### Ruby Receptionists

Ruby answers calls, engages website visitors with live chat, schedules appointments, processes payments, and manages other time-consuming tasks, 24/7, to help small businesses achieve more.

### LEX Reception

LEX Reception is the ideal solution for law firms and attorneys of any size, from solos to national offices.

## Key features

### Ruby Receptionists

- AI/Machine Learning
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Inbound Call Center
- Lead Capture
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### LEX Reception

- CRM
- Chat/Messaging
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reminders
- Transcripts/Chat History

## Links

- [View Ruby Receptionists Profile](https://www.capterra.com.sg/software/186839/ruby-receptionists-virtual-receptionist-and-chat-services)
- [View LEX Reception Profile](https://www.capterra.com.sg/software/213013/lex-reception)
- [View Original Comparison](https://www.capterra.com.sg/compare/186839/213013/ruby-receptionists-virtual-receptionist-and-chat-services/vs/lex-reception)

-----

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