---
description: Side-by-side comparison of SmartCustomer vs REVIEWS.io. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SmartCustomer vs REVIEWS.io Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/31024/review-management/software) > [SmartCustomer \<span\>vs\</span\> REVIEWS.io](https://www.capterra.com.sg/compare/184152/201733/sitejabber-business-suite/vs/reviews-io)

# Compare SmartCustomer vs REVIEWS.io

Canonical: https://www.capterra.com.sg/compare/184152/201733/sitejabber-business-suite/vs/reviews-io

> Detailed comparison between SmartCustomer and REVIEWS.io. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SmartCustomer | REVIEWS.io |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 65 | 9 |
| **Starting Price** | - | US$89.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SmartCustomer

Online businesses of all sizes, across all verticals, looking to accelerate growth using customer reviews to boost their online presence, resulting in increased conversions and sales.

### REVIEWS.io

Small to mid-size businesses, e-commerce brands, and online retailers.

## Key features

### SmartCustomer

- API
- Activity Tracking
- CRM
- Commenting/Notes
- Customizable Reports
- Customizable Templates
- Dashboard
- Email Management
- Email Reminders
- Engagement Tracking
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Reminders
- Reporting & Statistics
- Response Management
- Review Monitoring
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback

### REVIEWS.io

- API
- Activity Tracking
- CRM
- Commenting/Notes
- Customizable Reports
- Customizable Templates
- Dashboard
- Email Management
- Email Reminders
- Engagement Tracking
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Reminders
- Reporting & Statistics
- Response Management
- Review Monitoring
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View SmartCustomer Profile](https://www.capterra.com.sg/software/184152/sitejabber-business-suite)
- [View REVIEWS.io Profile](https://www.capterra.com.sg/software/201733/reviews-io)
- [View Original Comparison](https://www.capterra.com.sg/compare/184152/201733/sitejabber-business-suite/vs/reviews-io)

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