---
description: Side-by-side comparison of CloudTalk vs Ultatel Cloud Business Phone System. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CloudTalk vs Ultatel Cloud Business Phone System Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Accounting Software](/directory/30083/call-accounting/software) > [CloudTalk \<span\>vs\</span\> Ultatel Cloud Business Phone System](https://www.capterra.com.sg/compare/182004/215555/cloudtalk/vs/clarity-business-phone-system)

# Compare CloudTalk vs Ultatel Cloud Business Phone System

Canonical: https://www.capterra.com.sg/compare/182004/215555/cloudtalk/vs/clarity-business-phone-system

> Detailed comparison between CloudTalk and Ultatel Cloud Business Phone System. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CloudTalk | Ultatel Cloud Business Phone System |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 268 | 41 |
| **Starting Price** | US$19.00 | US$18.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### CloudTalk

CloudTalk is the perfect business phone system for small and mid-sized companies focused on sales and customer service, aiming to deliver an excellent customer experience to their clients.

### Ultatel Cloud Business Phone System

Businesses that are looking to optimize their communications under one unified platform to reduce costs, offer remote working, boost ROI, or migrate from legacy to an award-winning cloud phone system.

## Key features

### CloudTalk

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Monitoring
- Real-Time Data
- Recording
- Video Conferencing
- Virtual Call Center
- Virtual Extensions

### Ultatel Cloud Business Phone System

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Monitoring
- Real-Time Data
- Recording
- Video Conferencing
- Virtual Call Center
- Virtual Extensions

## Links

- [View CloudTalk Profile](https://www.capterra.com.sg/software/182004/cloudtalk)
- [View Ultatel Cloud Business Phone System Profile](https://www.capterra.com.sg/software/215555/clarity-business-phone-system)
- [View Original Comparison](https://www.capterra.com.sg/compare/182004/215555/cloudtalk/vs/clarity-business-phone-system)

-----

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