---
description: Side-by-side comparison of CloudTalk vs Dialpad. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CloudTalk vs Dialpad Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Accounting Software](/directory/30083/call-accounting/software) > [CloudTalk \<span\>vs\</span\> Dialpad](https://www.capterra.com.sg/compare/182004/190976/cloudtalk/vs/dialpad-sell)

# Compare CloudTalk vs Dialpad

Canonical: https://www.capterra.com.sg/compare/182004/190976/cloudtalk/vs/dialpad-sell

> Detailed comparison between CloudTalk and Dialpad. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CloudTalk | Dialpad |
| **Overall rating** | 4.4/5 | 4.2/5 |
| **Total Reviews** | 268 | 562 |
| **Starting Price** | US$19.00 | US$27.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### CloudTalk

CloudTalk is the perfect business phone system for small and mid-sized companies focused on sales and customer service, aiming to deliver an excellent customer experience to their clients.

### Dialpad

Any size sales organization looking to drive rep efficiency and speed up ramp times.

## Key features

### CloudTalk

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Logging
- Call Scripting
- Call Tracking Metrics
- Computer Telephony Integration
- Dashboard
- Inbound Call Center
- List Management
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Performance Metrics
- Recording
- Video Conferencing

### Dialpad

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Logging
- Call Scripting
- Call Tracking Metrics
- Computer Telephony Integration
- Dashboard
- Inbound Call Center
- List Management
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Performance Metrics
- Recording
- Video Conferencing

## Links

- [View CloudTalk Profile](https://www.capterra.com.sg/software/182004/cloudtalk)
- [View Dialpad Profile](https://www.capterra.com.sg/software/190976/dialpad-sell)
- [View Original Comparison](https://www.capterra.com.sg/compare/182004/190976/cloudtalk/vs/dialpad-sell)

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