---
description: Side-by-side comparison of Viber vs Kenect. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Viber vs Kenect Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Viber \<span\>vs\</span\> Kenect](https://www.capterra.com.sg/compare/180348/212906/viber/vs/kenect)

# Compare Viber vs Kenect

Canonical: https://www.capterra.com.sg/compare/180348/212906/viber/vs/kenect

> Detailed comparison between Viber and Kenect. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Viber | Kenect |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 4059 | 93 |
| **Starting Price** | - | US$1.00 |
| **Free Trial** | - | - |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Phone Support |
| **Training** | Not Offered | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Viber

On-premise customer engagement \&amp; communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content \&amp; more.

### Kenect

Kenect is the perfect solution for businesses of any size looking to improve customer communication through texting and video chat while also generating online review and web leads.

## Key features

### Viber

- API
- Batch Communications
- Chat/Messaging
- Feedback Management
- Interaction Tracking
- Interactive Content
- Live Chat
- Multi-Channel Communication
- On-Demand Communications
- Personalization
- Reporting/Analytics
- Video Support

### Kenect

- Batch Communications
- CRM
- Chat/Messaging
- Dashboard
- Feedback Management
- Interaction Tracking
- Interactive Content
- Multi-Channel Communication
- On-Demand Communications
- Payment Fraud Prevention
- Personalization
- Reminders
- Reporting/Analytics
- Review Monitoring
- Screen Sharing
- Transfers/Routing
- Video Chat
- Video Support

## Links

- [View Viber Profile](https://www.capterra.com.sg/software/180348/viber)
- [View Kenect Profile](https://www.capterra.com.sg/software/212906/kenect)
- [View Original Comparison](https://www.capterra.com.sg/compare/180348/212906/viber/vs/kenect)

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