---
description: Side-by-side comparison of Viber vs Qiscus. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Viber vs Qiscus Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Viber \<span\>vs\</span\> Qiscus](https://www.capterra.com.sg/compare/180348/1026338/viber/vs/qiscus)

# Compare Viber vs Qiscus

Canonical: https://www.capterra.com.sg/compare/180348/1026338/viber/vs/qiscus

> Detailed comparison between Viber and Qiscus. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Viber | Qiscus |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 4058 | 7 |
| **Starting Price** | - | - |
| **Free Trial** | - | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Chat | - |
| **Training** | Not Offered | - |

## Best for

### Viber

On-premise customer engagement \&amp; communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content \&amp; more.

### Qiscus

\-

## Key features

### Viber

- API
- Chat/Messaging
- Communication Management
- Customer History
- Interaction Tracking
- Interactive Content
- Live Chat
- Multi-Channel Communication
- On-Demand Communications
- Personalization
- Video Support

### Qiscus

- Activity Tracking
- Audio/Video Conferencing
- CRM
- Chat/Messaging
- Communication Management
- Customer Database
- Customer Engagement
- Customer History
- Email Management
- Interaction Tracking
- Lead Management
- Live Chat
- Multi-Channel Communication
- Social Media Integration
- Transcripts/Chat History

## Links

- [View Viber Profile](https://www.capterra.com.sg/software/180348/viber)
- [View Qiscus Profile](https://www.capterra.com.sg/software/1026338/qiscus)
- [View Original Comparison](https://www.capterra.com.sg/compare/180348/1026338/viber/vs/qiscus)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Viber vs Qiscus Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of Viber vs Qiscus. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/180348/1026338/viber/vs/qiscus","about":[{"@id":"https://www.capterra.com.sg/software/180348/viber#software"},{"@id":"https://www.capterra.com.sg/software/1026338/qiscus#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/180348/1026338/viber/vs/qiscus#breadcrumblist"},"@id":"https://www.capterra.com.sg/compare/180348/1026338/viber/vs/qiscus#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"Viber","description":"Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f690dc78-6972-4f26-bf1b-2b6674db3444.png","url":"https://www.capterra.com.sg/software/180348/viber","@id":"https://www.capterra.com.sg/software/180348/viber#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":4058},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Qiscus","description":"It is a customer communications management solution that helps businesses manage customer data, leads, multi-channel messaging, etc.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e317c2fb-5358-48b4-921c-67d1151f3c0f.png","url":"https://www.capterra.com.sg/software/1026338/qiscus","@id":"https://www.capterra.com.sg/software/1026338/qiscus#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":7},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.sg/compare/180348/1026338/viber/vs/qiscus#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/30906/customer-engagement/software","@type":"ListItem"},{"name":"Viber vs Qiscus","position":3,"item":"https://www.capterra.com.sg/compare/180348/1026338/viber/vs/qiscus","@type":"ListItem"}]}]}
</script>