ChipBot vs Salesforce Service Cloud

Best for

Who Uses This Software?

Not provided by vendor
Businesses in need of service-as-a-software solution for CRM and help desk management.
Pricing

Starting Price

N/A
US$25.00/month

Free Trial

  • Yes

Free Version

  • No

Details

Not provided by vendor
Billed Annually.
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Access Controls/Permissions
  • Alerts / Escalation
  • Appointment Management
  • Campaign Management
  • Compliance Tracking
  • Document Management
  • Escalation Management
  • Interactive Voice Response
  • Multi-Channel Communication
  • Network Monitoring
  • Access Controls/Permissions
  • Alerts / Escalation
  • Appointment Management
  • Campaign Management
  • Compliance Tracking
  • Document Management
  • Escalation Management
  • Interactive Voice Response
  • Multi-Channel Communication
  • Network Monitoring
Ratings

Overall

4.4/5

Ease of Use

4/5

Customer Service

4.2/5

Features & Functionality

4.4/5

Value for Money

4.1/5
Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • Documentation
  • Live Online
  • Webinars
  • Documentation
  • Live Online
  • Webinars