---
description: Side-by-side comparison of ManageEngine ServiceDesk Plus vs Freshstatus. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ManageEngine ServiceDesk Plus vs Freshstatus Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [ManageEngine ServiceDesk Plus \<span\>vs\</span\> Freshstatus](https://www.capterra.com.sg/compare/179501/185971/manageengine-service-desk-plus/vs/freshstatus)

# Compare ManageEngine ServiceDesk Plus vs Freshstatus

Canonical: https://www.capterra.com.sg/compare/179501/185971/manageengine-service-desk-plus/vs/freshstatus

> Detailed comparison between ManageEngine ServiceDesk Plus and Freshstatus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ManageEngine ServiceDesk Plus | Freshstatus |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 231 | 73 |
| **Starting Price** | US$16.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Documentation, Videos |

## Best for

### ManageEngine ServiceDesk Plus

ServiceDesk Plus can be used by SMBs and enterprises alike. It's a region and vertical-agnostic ITSM platform that is easy to set up—without heavy implementation overhead or developer effort.

### Freshstatus

Freshstatus enables SMBs to manage incidents and build a fully branded status page in minutes\! Join 10,000+ businesses that trust Freshstatus. Its free forever\!

## Key features

### ManageEngine ServiceDesk Plus

- API
- Alerts/Notifications
- Asset Tracking
- Customizable Reports
- Customizable Templates
- Help Desk Management
- IT Incident Management
- Incident Reporting
- Issue Scheduling
- Maintenance Scheduling
- Mobile Alerts
- Monitoring
- Real-Time Notifications
- Reminders
- Reservations Management
- Service History
- Status Tracking
- Support Ticket Management
- Task Management
- Wiki

### Freshstatus

- API
- Alerts/Notifications
- Customizable Templates
- IT Incident Management
- Incident Reporting
- Maintenance Scheduling
- Real-Time Notifications
- Reminders
- Status Tracking
- Task Management

## Links

- [View ManageEngine ServiceDesk Plus Profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)
- [View Freshstatus Profile](https://www.capterra.com.sg/software/185971/freshstatus)
- [View Original Comparison](https://www.capterra.com.sg/compare/179501/185971/manageengine-service-desk-plus/vs/freshstatus)

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