---
description: Side-by-side comparison of ManageEngine ServiceDesk Plus vs LogMeIn Resolve. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ManageEngine ServiceDesk Plus vs LogMeIn Resolve Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [ManageEngine ServiceDesk Plus \<span\>vs\</span\> LogMeIn Resolve](https://www.capterra.com.sg/compare/179501/1026169/manageengine-service-desk-plus/vs/goto-resolve)

# Compare ManageEngine ServiceDesk Plus vs LogMeIn Resolve

Canonical: https://www.capterra.com.sg/compare/179501/1026169/manageengine-service-desk-plus/vs/goto-resolve

> Detailed comparison between ManageEngine ServiceDesk Plus and LogMeIn Resolve. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ManageEngine ServiceDesk Plus | LogMeIn Resolve |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 231 | 214 |
| **Starting Price** | US$16.00 | US$29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### ManageEngine ServiceDesk Plus

ServiceDesk Plus can be used by SMBs and enterprises alike. It's a region and vertical-agnostic ITSM platform that is easy to set up—without heavy implementation overhead or developer effort.

### LogMeIn Resolve

IT professionals and MSPs in upper midmarket and enterprise organizations managing endpoint security, compliance, remote support, and helpdesk operations.

## Key features

### ManageEngine ServiceDesk Plus

- API
- Access Controls/Permissions
- Activity Tracking
- Assignment Management
- Collaboration Tools
- Configurable Workflow
- Dashboard
- Email Management
- Help Desk Management
- IT Asset Tracking
- Incident Management
- Issue Management
- Issue Scheduling
- Monitoring
- Real-Time Chat
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Support Ticket Management
- Task Management

### LogMeIn Resolve

- API
- Access Controls/Permissions
- Activity Tracking
- Assignment Management
- Collaboration Tools
- Configurable Workflow
- Dashboard
- Email Management
- Help Desk Management
- IT Asset Tracking
- Incident Management
- Issue Management
- Issue Scheduling
- Monitoring
- Real-Time Chat
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Support Ticket Management
- Task Management

## Links

- [View ManageEngine ServiceDesk Plus Profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)
- [View LogMeIn Resolve Profile](https://www.capterra.com.sg/software/1026169/goto-resolve)
- [View Original Comparison](https://www.capterra.com.sg/compare/179501/1026169/manageengine-service-desk-plus/vs/goto-resolve)

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