---
description: Side-by-side comparison of In-Network Cloud Recording vs Fathom. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: In-Network Cloud Recording vs Fathom Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [In-Network Cloud Recording \<span\>vs\</span\> Fathom](https://www.capterra.com.sg/compare/177425/1037530/in-network-cloud-recording/vs/fathom)

# Compare In-Network Cloud Recording vs Fathom

Canonical: https://www.capterra.com.sg/compare/177425/1037530/in-network-cloud-recording/vs/fathom

> Detailed comparison between In-Network Cloud Recording and Fathom. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | In-Network Cloud Recording | Fathom |
| **Overall rating** | 5.0/5 | 5.0/5 |
| **Total Reviews** | 1 | 808 |
| **Starting Price** | CA$0.01 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation | Webinars, Documentation |

## Best for

### In-Network Cloud Recording

SmartRecord is designed principally for the Cloud PBX and contact center market. It is operated by Service Providers as a value-add service either within their network or via Enghouses Cloud system.

### Fathom

Anyone who is on a lot of video calls: Sales and customer success professionals, founders, businesses with remote teams, consultants, etc.

## Key features

### In-Network Cloud Recording

- Archiving & Retention
- Call Tagging
- Recording

### Fathom

- AI/Machine Learning
- API
- CRM
- Call Management
- Call Tracking
- Code-free Development
- Configurable Workflow
- Live Chat
- Meeting Notes
- Natural Language Processing
- Real-Time Analytics
- Real-Time Data
- Recording
- Reminders
- Single Sign On
- Speech Recognition
- Timecoding
- Video Conferencing

## Links

- [View In-Network Cloud Recording Profile](https://www.capterra.com.sg/software/177425/in-network-cloud-recording)
- [View Fathom Profile](https://www.capterra.com.sg/software/1037530/fathom)
- [View Original Comparison](https://www.capterra.com.sg/compare/177425/1037530/in-network-cloud-recording/vs/fathom)

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