---
description: Side-by-side comparison of Nextiva vs FortiVoice. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Nextiva vs FortiVoice Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Nextiva \<span\>vs\</span\> FortiVoice](https://www.capterra.com.sg/compare/175788/213253/nextiva/vs/fortivoice)

# Compare Nextiva vs FortiVoice

Canonical: https://www.capterra.com.sg/compare/175788/213253/nextiva/vs/fortivoice

> Detailed comparison between Nextiva and FortiVoice. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Nextiva | FortiVoice |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 916 | 2 |
| **Starting Price** | US$25.00 | - |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | - |
| **Training** | Videos | - |

## Best for

### Nextiva

Businesses of any size who want to better connect with their customers.

### FortiVoice

\-

## Key features

### Nextiva

- API
- Auto-Dialer
- Automatic Call Distribution
- Call Routing
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Live Chat
- Mobile Survey
- Monitoring
- Multi-User Collaboration
- Performance Management
- Survey/Poll Management
- Transfers/Routing
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- Voice Mail

### FortiVoice

- Call Routing
- Voice Mail

## Links

- [View Nextiva Profile](https://www.capterra.com.sg/software/175788/nextiva)
- [View FortiVoice Profile](https://www.capterra.com.sg/software/213253/fortivoice)
- [View Original Comparison](https://www.capterra.com.sg/compare/175788/213253/nextiva/vs/fortivoice)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Nextiva vs FortiVoice Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of Nextiva vs FortiVoice. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/175788/213253/nextiva/vs/fortivoice","about":[{"@id":"https://www.capterra.com.sg/software/175788/nextiva#software"},{"@id":"https://www.capterra.com.sg/software/213253/fortivoice#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/175788/213253/nextiva/vs/fortivoice#breadcrumblist"},"@id":"https://www.capterra.com.sg/compare/175788/213253/nextiva/vs/fortivoice#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG"},{"name":"Nextiva","description":"Nextiva is an AI-powered unified customer experience management (CXM) platform that consolidates all customer interactions into a single system. It delivers personalized experiences by integrating voice, video, chat, social media, email, and other channels. Nextiva's customer journey orchestration provides real-time insights, enabling the automation of key workflows. Its open architecture and workflow engine, powered by AI, allow businesses to future-proof their customer experience. \n\nNextiva's AI and automation capabilities are easy to deploy, quick to scale, and can be optimized to drive value. The platform includes workforce engagement tools that simplify agent management, reduce fatigue, and increase retention, connecting customer-facing employees with back-office teams to boost productivity. Businesses can engage customers across any channel, reduce costs, and maximize technology investments through Nextiva's consolidated, integrated, and customizable solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ff1e4693-12da-4528-b2d0-5c234878d84b.png","url":"https://www.capterra.com.sg/software/175788/nextiva","@id":"https://www.capterra.com.sg/software/175788/nextiva#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":916},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"FortiVoice","description":"Business phone systems solution that helps businesses collaborate with colleagues via video calls or instant messaging functionality.","url":"https://www.capterra.com.sg/software/213253/fortivoice","@id":"https://www.capterra.com.sg/software/213253/fortivoice#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"operatingSystem":"Windows on premise, Linux on premise"},{"@id":"https://www.capterra.com.sg/compare/175788/213253/nextiva/vs/fortivoice#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Software","position":2,"item":"/directory/32035/contact-center/software","@type":"ListItem"},{"name":"Nextiva vs FortiVoice","position":3,"item":"https://www.capterra.com.sg/compare/175788/213253/nextiva/vs/fortivoice","@type":"ListItem"}]}]}
</script>