---
description: Side-by-side comparison of 360Dialog vs respond.io. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 360Dialog vs respond.io Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Conversational Marketing Platforms](/directory/31562/conversational-marketing-platform/software) > [360Dialog \<span\>vs\</span\> respond.io](https://www.capterra.com.sg/compare/174965/179311/360dialog/vs/rocketbots)

# Compare 360Dialog vs respond.io

Canonical: https://www.capterra.com.sg/compare/174965/179311/360dialog/vs/rocketbots

> Detailed comparison between 360Dialog and respond.io. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 360Dialog | respond.io |
| **Overall rating** | 3.5/5 | 4.6/5 |
| **Total Reviews** | 13 | 60 |
| **Starting Price** | €49.00 | US$99.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### 360Dialog

Brands and agencies running WhatsApp marketing campaigns, businesses automating customer communication via the WhatsApp API, and ISVs or resellers embedding WhatsApp into their own platforms.

### respond.io

Built for B2C brands using WhatsApp, TikTok \&amp; more to capture leads, chat with customers, route messages, sync CRMs \&amp; grow sales—all from one easy-to-use inbox.

## Key features

### 360Dialog

- API
- Activity Dashboard
- Autoresponders
- Chat/Messaging
- Chatbot
- Engagement Tracking
- File Sharing
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Mobile Access
- Reporting/Analytics
- Social Media Integration
- Third-Party Integrations

### respond.io

- API
- Activity Dashboard
- Autoresponders
- CRM
- Chat/Messaging
- Chatbot
- Email Management
- File Sharing
- Lead Qualification
- Mobile Access
- Multi-Channel Communication
- Reporting/Analytics
- Support Ticket Management
- Third-Party Integrations
- Transfers/Routing

## Links

- [View 360Dialog Profile](https://www.capterra.com.sg/software/174965/360dialog)
- [View respond.io Profile](https://www.capterra.com.sg/software/179311/rocketbots)
- [View Original Comparison](https://www.capterra.com.sg/compare/174965/179311/360dialog/vs/rocketbots)

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