---
description: Side-by-side comparison of 360dialog vs respond.io. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 360dialog vs respond.io Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Conversational Marketing Platforms](/directory/31562/conversational-marketing-platform/software) > [360dialog \<span\>vs\</span\> respond.io](https://www.capterra.com.sg/compare/174965/179311/360dialog/vs/rocketbots)

# Compare 360dialog vs respond.io

Canonical: https://www.capterra.com.sg/compare/174965/179311/360dialog/vs/rocketbots

> Detailed comparison between 360dialog and respond.io. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 360dialog | respond.io |
| **Overall rating** | 3.5/5 | 4.6/5 |
| **Total Reviews** | 13 | 52 |
| **Starting Price** | €49.00 | US$99.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### 360dialog

Enterprises that want to automate their WhatsApp conversations with customers or send promotions via a WhatsApp Newsletter. &#10;Independent software vendors (ISVs) that want to resell the WhatsApp API.

### respond.io

Built for B2C brands using WhatsApp, TikTok \&amp; more to capture leads, chat with customers, route messages, sync CRMs \&amp; grow sales—all from one easy-to-use inbox.

## Key features

### 360dialog

- API
- Autoresponders
- CRM
- Chat/Messaging
- Chatbot
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Mobile Access
- Reporting/Analytics
- Social Media Integration
- Third-Party Integrations

### respond.io

- API
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Chatbot
- Email Management
- Lead Qualification
- Mobile Access
- Multi-Channel Communication
- Reporting/Analytics
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View 360dialog Profile](https://www.capterra.com.sg/software/174965/360dialog)
- [View respond.io Profile](https://www.capterra.com.sg/software/179311/rocketbots)
- [View Original Comparison](https://www.capterra.com.sg/compare/174965/179311/360dialog/vs/rocketbots)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"360dialog vs respond.io Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of 360dialog vs respond.io. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/174965/179311/360dialog/vs/rocketbots","about":[{"@id":"https://www.capterra.com.sg/software/174965/360dialog#software"},{"@id":"https://www.capterra.com.sg/software/179311/rocketbots#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/174965/179311/360dialog/vs/rocketbots#breadcrumblist"},"@id":"https://www.capterra.com.sg/compare/174965/179311/360dialog/vs/rocketbots#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG"},{"name":"360dialog","description":"360dialog provides a WhatsApp Newsletter solution for Enterprises with marketing automation and a WhatsApp analytics platform. 360dialog is an official and accredited Meta business solution provider (BSP) offering the most lightweight WhatsApp API coupled with simple and scalable SaaS pricing.\n360dialog provides access to the WhatsApp Business API to empower automated customer communication via WhatsApp. \n360dialog enables integrations with CRM and automation platforms such as HubSpot, Zapier","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b67136a1-a82e-488a-823e-025ad39c377e.png","url":"https://www.capterra.com.sg/software/174965/360dialog","@id":"https://www.capterra.com.sg/software/174965/360dialog#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":13,"ratingValue":3.5},"offers":{"price":"49","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise"},{"name":"respond.io","description":"Respond.io is customer conversation management platform built to help B2C businesses generate more leads and maximize revenue across chat, calls, and emails from one place.\n\nPurpose-built to turn conversations into business results, respond.io unifies key channels like WhatsApp, TikTok, and Instagram in a single AI-powered inbox that supports both text and voice, including VoIP and WhatsApp calling. Capture prospects through click-to-chat ads on WhatsApp and TikTok, then automatically engage them with AI chatbots or route them to a human agent using customizable workflows.\n\nManage and track customers across their lifecycle, centralize contact data with CRM integrations, and leverage comprehensive reporting to accelerate growth—all with 99.999% uptime for peace of mind.\n\n10,000+ businesses trust respond.io to power conversations that drive real business results.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/340857d5-6a25-4067-a61c-ecb7cdf9e0a3.png","url":"https://www.capterra.com.sg/software/179311/rocketbots","@id":"https://www.capterra.com.sg/software/179311/rocketbots#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":52,"ratingValue":4.6},"offers":{"price":"99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@id":"https://www.capterra.com.sg/compare/174965/179311/360dialog/vs/rocketbots#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational Marketing Platforms","position":2,"item":"/directory/31562/conversational-marketing-platform/software","@type":"ListItem"},{"name":"360dialog vs respond.io","position":3,"item":"https://www.capterra.com.sg/compare/174965/179311/360dialog/vs/rocketbots","@type":"ListItem"}]}]}
</script>