---
description: Side-by-side comparison of Shape vs Bigin by Zoho CRM. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Shape vs Bigin by Zoho CRM Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Law Practice Management Software](/directory/20038/law-practice-management/software) > [Shape \<span\>vs\</span\> Bigin by Zoho CRM](https://www.capterra.com.sg/compare/173673/204998/setshape/vs/bigin-by-zoho-crm)

# Compare Shape vs Bigin by Zoho CRM

Canonical: https://www.capterra.com.sg/compare/173673/204998/setshape/vs/bigin-by-zoho-crm

> Detailed comparison between Shape and Bigin by Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Shape | Bigin by Zoho CRM |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 46 | 742 |
| **Starting Price** | US$119.00 | US$1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### Shape

Customers needing user-friendly intelligent automation. With Shape, you get access to a suite of features, integrations, and white-glove support that's designed to help you achieve more.

### Bigin by Zoho CRM

Small businesses and startups, typically 1-20 employees, such as agencies, consultancies, real estate firms, schools, clinics, retailers and ecommerce brands that have outgrown spreadsheets.

## Key features

### Shape

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Customer Database
- Customizable Reports
- Dashboard
- Deal Management
- Email Management
- Lead Capture
- Lead Management
- Live Chat
- Product Catalog
- Referral Tracking
- Relationship Tracking
- Reminders
- Scheduling
- Segmentation
- Status Tracking
- Web-based Deployment

### Bigin by Zoho CRM

- API
- Activity Tracking
- Calendar/Reminder System
- Client Management
- Customer Database
- Customizable Reports
- Dashboard
- Deal Management
- Email Management
- Lead Capture
- Lead Management
- Live Chat
- Product Catalog
- Referral Tracking
- Relationship Tracking
- Reminders
- Scheduling
- Segmentation
- Status Tracking
- Web-based Deployment

## Links

- [View Shape Profile](https://www.capterra.com.sg/software/173673/setshape)
- [View Bigin by Zoho CRM Profile](https://www.capterra.com.sg/software/204998/bigin-by-zoho-crm)
- [View Original Comparison](https://www.capterra.com.sg/compare/173673/204998/setshape/vs/bigin-by-zoho-crm)

-----

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