---
description: Side-by-side comparison of Unitel Voice vs Nextiva. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Unitel Voice vs Nextiva Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Unitel Voice \<span\>vs\</span\> Nextiva](https://www.capterra.com.sg/compare/172777/175788/unitel-voice/vs/nextiva)

# Compare Unitel Voice vs Nextiva

Canonical: https://www.capterra.com.sg/compare/172777/175788/unitel-voice/vs/nextiva

> Detailed comparison between Unitel Voice and Nextiva. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Unitel Voice | Nextiva |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 62 | 914 |
| **Starting Price** | US$9.99 | US$25.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | Live Online, Documentation | Videos |

## Best for

### Unitel Voice

Unitel Voice is the business builder's phone system that lets you run your business from anywhere on any device. Easy to set up and not overcomplicated. Backed by amazing USA-based customer support.

### Nextiva

Businesses of any size who want to better connect with their customers.

## Key features

### Unitel Voice

- Activity Dashboard
- Automated Attendant
- Call Conferencing
- Call Logging
- Call Recording
- Call Routing
- Call Screening
- Collaboration Tools
- Employee Directory
- Fax Management
- Mobile Access
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- VoIP Connection
- Voice Mail
- Voicemail Transcription

### Nextiva

- Activity Dashboard
- Automated Attendant
- Call Conferencing
- Call Logging
- Call Recording
- Call Routing
- Call Screening
- Collaboration Tools
- Employee Directory
- Fax Management
- Mobile Access
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- VoIP Connection
- Voice Mail
- Voicemail Transcription

## Links

- [View Unitel Voice Profile](https://www.capterra.com.sg/software/172777/unitel-voice)
- [View Nextiva Profile](https://www.capterra.com.sg/software/175788/nextiva)
- [View Original Comparison](https://www.capterra.com.sg/compare/172777/175788/unitel-voice/vs/nextiva)

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