---
description: Side-by-side comparison of ZIWO vs CloudTalk. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ZIWO vs CloudTalk Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/32607/call-center-workforce-management/software) > [ZIWO \<span\>vs\</span\> CloudTalk](https://www.capterra.com.sg/compare/171265/182004/ziwo/vs/cloudtalk)

# Compare ZIWO vs CloudTalk

Canonical: https://www.capterra.com.sg/compare/171265/182004/ziwo/vs/cloudtalk

> Detailed comparison between ZIWO and CloudTalk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ZIWO | CloudTalk |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 108 | 268 |
| **Starting Price** | US$40.00 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### ZIWO

ZIWO is used by service, sales, and support teams needing clear, reliable communication across voice and messaging - especially in multilingual, remote, and regional operations in the GCC.

### CloudTalk

CloudTalk is the perfect business phone system for small and mid-sized companies focused on sales and customer service, aiming to deliver an excellent customer experience to their clients.

## Key features

### ZIWO

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- Keyword Tracking
- Monitoring
- Progressive Dialer
- Real-Time Data
- Recording
- Video Conferencing
- Virtual Call Center
- Virtual Extensions

### CloudTalk

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- Keyword Tracking
- Monitoring
- Progressive Dialer
- Real-Time Data
- Recording
- Video Conferencing
- Virtual Call Center
- Virtual Extensions

## Links

- [View ZIWO Profile](https://www.capterra.com.sg/software/171265/ziwo)
- [View CloudTalk Profile](https://www.capterra.com.sg/software/182004/cloudtalk)
- [View Original Comparison](https://www.capterra.com.sg/compare/171265/182004/ziwo/vs/cloudtalk)

-----

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