inSided vs Zendesk

US$900.00/month
US$5.00/month
  • Ease of Use
    4.3/5
  • Features & Functionality
    3.4/5
  • Customer Service
    4.3/5
  • Value for Money
    4/5
  • Ease of Use
    4.3/5
  • Features & Functionality
    4.3/5
  • Customer Service
    4.3/5
  • Value for Money
    4.1/5
Mainly B2B-Software companies and Telecom providers, but we also see a lot of interest from companies in B2C Software, Consumer online services and -hardware.
From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.
10/10
  • Alerts / Escalation
  • Collaboration
  • Communication Management
  • Customer Engagement
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Onboarding
  • Revenue Management
  • Usage Tracking/Analytics
10/10
  • Alerts / Escalation
  • Collaboration
  • Communication Management
  • Customer Engagement
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Onboarding
  • Revenue Management
  • Usage Tracking/Analytics

Web/Installed

Mobile

Web/Installed

Mobile

  • Documentation
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • In Person
  • Live Online
  • Webinars
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Alternatives

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