---
description: Side-by-side comparison of Mattermost vs Zaapi. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mattermost vs Zaapi Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [Mattermost \<span\>vs\</span\> Zaapi](https://www.capterra.com.sg/compare/170524/1078058/mattermost/vs/Zaapi)

# Compare Mattermost vs Zaapi

Canonical: https://www.capterra.com.sg/compare/170524/1078058/mattermost/vs/Zaapi

> Detailed comparison between Mattermost and Zaapi. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Mattermost | Zaapi |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 168 | 8 |
| **Starting Price** | US$10.00 | US$59.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Mattermost

Multi-channel internal communication \&amp; collaboration platform that helps large enterprises manage private/group chatting, share documents, videos/audio, or links and maintain contact directories.

### Zaapi

Online sellers, eCommerce brands, and retail teams managing customer conversations across social media, marketplaces, and websites who want to automate chat, improve response time, and increase sales

## Key features

### Mattermost

- API
- Access Controls/Permissions
- Alerts/Notifications
- Chat/Messaging
- Contact Management
- Content Management
- Document Management
- Live Chat
- Mobile Access
- Multi-User Collaboration
- Project Management
- Real Time Editing
- Real-Time Chat
- Screen Sharing
- Surveys & Feedback
- Team Collaboration
- Third-Party Integrations
- Video Conferencing

### Zaapi

- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Chat/Messaging
- Contact Management
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Third-Party Integrations

## Links

- [View Mattermost Profile](https://www.capterra.com.sg/software/170524/mattermost)
- [View Zaapi Profile](https://www.capterra.com.sg/software/1078058/Zaapi)
- [View Original Comparison](https://www.capterra.com.sg/compare/170524/1078058/mattermost/vs/Zaapi)

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