---
description: Side-by-side comparison of Trustpilot vs Shopper Approved. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Trustpilot vs Shopper Approved Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Trustpilot \<span\>vs\</span\> Shopper Approved](https://www.capterra.com.sg/compare/169618/179680/trustpilot/vs/shopper-approved)

# Compare Trustpilot vs Shopper Approved

Canonical: https://www.capterra.com.sg/compare/169618/179680/trustpilot/vs/shopper-approved

> Detailed comparison between Trustpilot and Shopper Approved. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Trustpilot | Shopper Approved |
| **Overall rating** | 4.5/5 | 4.9/5 |
| **Total Reviews** | 1204 | 132 |
| **Starting Price** | US$299.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### Trustpilot

Trustpilot serves all of the Internet economy.&#10;&#10;- Ecommerce&#10;- Retail&#10;- Financial services&#10;- Consumer services&#10;- Consumer goods&#10;- Insurance&#10;- Healthcare&#10;- Auto&#10;- Travel

### Shopper Approved

Shopper Approved is used by ecommerce websites, online stores, digital marketers, brand managers, and online retailers.

## Key features

### Trustpilot

- API
- Dashboard
- Email Reminders
- Engagement Tracking
- Feedback Management
- Monitoring
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reminders
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Social Media Integration
- Social Promotion
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback

### Shopper Approved

- API
- Dashboard
- Email Reminders
- Engagement Tracking
- Feedback Management
- Monitoring
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reminders
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Social Media Integration
- Social Promotion
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Trustpilot Profile](https://www.capterra.com.sg/software/169618/trustpilot)
- [View Shopper Approved Profile](https://www.capterra.com.sg/software/179680/shopper-approved)
- [View Original Comparison](https://www.capterra.com.sg/compare/169618/179680/trustpilot/vs/shopper-approved)

-----

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