---
description: Side-by-side comparison of Zoho Desk vs Deskera ERP. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoho Desk vs Deskera ERP Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Zoho Desk \<span\>vs\</span\> Deskera ERP](https://www.capterra.com.sg/compare/169505/1045589/zoho-desk/vs/deskera-erp)

# Compare Zoho Desk vs Deskera ERP

Canonical: https://www.capterra.com.sg/compare/169505/1045589/zoho-desk/vs/deskera-erp

> Detailed comparison between Zoho Desk and Deskera ERP. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zoho Desk | Deskera ERP |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 2212 | 205 |
| **Starting Price** | US$20.00 | US$250.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### Zoho Desk

Zoho Desk is used by customer service departments, help desk agents, IT support teams, call centers, field service technicians, and SaaS businesses of all sizes across multiple industries.

### Deskera ERP

From startups to small and medium enterprises to fast growing organizations and enterprises, businesses use Deskera to integrate operations across multiple functions to gain real time insights.

## Key features

### Zoho Desk

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- CRM
- Call Tracking
- Computer Telephony Integration
- Customer Complaint Tracking
- Customizable Reports
- Document Management
- Issue Scheduling
- Lead Management
- Mobile App
- Multi-Channel Communication
- Onboarding
- Project Management
- Reporting & Statistics
- Sales Pipeline Management
- Support Ticket Management
- Transfers/Routing
- Workflow Management

### Deskera ERP

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- CRM
- Document Management
- Mobile App
- Multi-Channel Communication
- Onboarding
- Project Management
- Reporting & Statistics
- Sales Pipeline Management
- Workflow Management

## Links

- [View Zoho Desk Profile](https://www.capterra.com.sg/software/169505/zoho-desk)
- [View Deskera ERP Profile](https://www.capterra.com.sg/software/1045589/deskera-erp)
- [View Original Comparison](https://www.capterra.com.sg/compare/169505/1045589/zoho-desk/vs/deskera-erp)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zoho Desk vs Deskera ERP Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of Zoho Desk vs Deskera ERP. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/169505/1045589/zoho-desk/vs/deskera-erp","about":[{"@id":"https://www.capterra.com.sg/software/169505/zoho-desk#software"},{"@id":"https://www.capterra.com.sg/software/1045589/deskera-erp#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/169505/1045589/zoho-desk/vs/deskera-erp#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/compare/169505/1045589/zoho-desk/vs/deskera-erp#webpage","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.capterra.com.sg/#website"}},{"name":"Zoho Desk","description":"Zoho Desk is a customer service software that streamlines support operations across multiple channels. The platform integrates email, phone, live chat, and social media communications while offering an AI-powered self-service portal for independent issue resolution. Its intuitive interface includes automation capabilities for workflow management and service level agreements to ensure timely responses. The software provides built-in analytics to track performance metrics and monitor customer sentiment, helping teams improve service quality. Zoho Desk connects with other Zoho applications to create a comprehensive view of customer interactions. Supporting more than 40 languages, the platform can be customized to fit specific business requirements. The mobile applications for Android and iOS allow support teams to manage tickets and monitor service health while away from their desks. Zoho Desk implements data protection compliance with regulations including GDPR, HIPAA, and CCPA.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/dc0815dc-9aa7-4270-bdb9-06eaeff11d8c.jpeg","url":"https://www.capterra.com.sg/software/169505/zoho-desk","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/169505/zoho-desk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":2212,"ratingValue":4.5},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Deskera ERP","description":"Deskera enables businesses to operate more efficiently by helping them migrate from data silos to an integrated platform that connects accounting, inventory and warehouse management, order fulfillment, procurement, and sales and marketing operations. With Deskera, companies can manage cash flow, create sales and purchase orders, view inventory in real time, manage multiple warehouses, integrate manufacturing, and manage sales and marketing campaigns. Accessible anywhere with a mobile app.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6c24e7be-046e-4c5d-8e67-9a2720077ee4.png","url":"https://www.capterra.com.sg/software/1045589/deskera-erp","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/1045589/deskera-erp#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":205,"ratingValue":4.5},"offers":{"price":"250","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"Zoho Desk vs Deskera ERP","position":3,"item":"https://www.capterra.com.sg/compare/169505/1045589/zoho-desk/vs/deskera-erp","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/compare/169505/1045589/zoho-desk/vs/deskera-erp#breadcrumblist"}]}
</script>
