---
description: Side-by-side comparison of Zoho Desk vs monday CRM. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoho Desk vs monday CRM Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Zoho Desk \<span\>vs\</span\> monday CRM](https://www.capterra.com.sg/compare/169505/1024614/zoho-desk/vs/monday-crm)

# Compare Zoho Desk vs monday CRM

Canonical: https://www.capterra.com.sg/compare/169505/1024614/zoho-desk/vs/monday-crm

> Detailed comparison between Zoho Desk and monday CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho Desk | monday CRM |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 2216 | 467 |
| **Starting Price** | US$20.00 | US$12.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Zoho Desk

Businesses of all sizes across industries including technology, retail, healthcare, and financial services.

### monday CRM

Best for mid and small businesses, monday CRM is a fully customizable and AI-based CRM that enables revenue to sell faster and streamline communications with innovative tools.

## Key features

### Zoho Desk

- API
- Activity Tracking
- CRM
- Content Management
- Customer Database
- Customer Engagement
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- Lead Management
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Project Management
- Sales Pipeline Management
- Search/Filter
- Social Media Integration
- Template Management
- Workflow Management

### monday CRM

- API
- Activity Tracking
- CRM
- Content Management
- Customer Database
- Customer Engagement
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- Lead Management
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Project Management
- Sales Pipeline Management
- Search/Filter
- Social Media Integration
- Template Management
- Workflow Management

## Links

- [View Zoho Desk Profile](https://www.capterra.com.sg/software/169505/zoho-desk)
- [View monday CRM Profile](https://www.capterra.com.sg/software/1024614/monday-crm)
- [View Original Comparison](https://www.capterra.com.sg/compare/169505/1024614/zoho-desk/vs/monday-crm)

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