---
description: Side-by-side comparison of Smile.io vs Loyalti. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smile.io vs Loyalti Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Smile.io \<span\>vs\</span\> Loyalti](https://www.capterra.com.sg/compare/169446/1041628/smile-io/vs/spark-loyalty)

# Compare Smile.io vs Loyalti

Canonical: https://www.capterra.com.sg/compare/169446/1041628/smile-io/vs/spark-loyalty

> Detailed comparison between Smile.io and Loyalti. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smile.io | Loyalti |
| **Overall rating** | 4.9/5 | 4.6/5 |
| **Total Reviews** | 67 | 20 |
| **Starting Price** | US$199.00 | US$49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Smile.io

Ecommerce brands on Shopify and BigCommerce, that want to start turning their one-time customers into loyal brand advocates that come back again and again.

### Loyalti

Retail Stores, Restaurants, Franchise Retail, Enterprise Retail, Fast Casual Food, Takeout Delivery, Smoke \&amp; Vape

## Key features

### Smile.io

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Communication Management
- Customer Activity Tracking
- Customer Profiles
- Customizable Branding
- Customizable Fields
- Customizable Templates
- Email Marketing
- Loyalty Program
- Membership Management
- Multi-Channel Marketing
- Referral Tracking
- Reporting/Analytics
- Rewards Management
- Third-Party Integrations
- Transaction History

### Loyalti

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Communication Management
- Customer Activity Tracking
- Customer Profiles
- Customizable Branding
- Customizable Fields
- Customizable Templates
- Email Marketing
- Engagement Tracking
- Loyalty Program
- Membership Management
- Multi-Channel Marketing
- Referral Tracking
- Reporting/Analytics
- Rewards Management
- Third-Party Integrations
- Transaction History

## Links

- [View Smile.io Profile](https://www.capterra.com.sg/software/169446/smile-io)
- [View Loyalti Profile](https://www.capterra.com.sg/software/1041628/spark-loyalty)
- [View Original Comparison](https://www.capterra.com.sg/compare/169446/1041628/smile-io/vs/spark-loyalty)

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