---
description: Side-by-side comparison of RingByName vs Nextiva. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RingByName vs Nextiva Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [RingByName \<span\>vs\</span\> Nextiva](https://www.capterra.com.sg/compare/169306/175788/ringbyname/vs/nextiva)

# Compare RingByName vs Nextiva

Canonical: https://www.capterra.com.sg/compare/169306/175788/ringbyname/vs/nextiva

> Detailed comparison between RingByName and Nextiva. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | RingByName | Nextiva |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 69 | 916 |
| **Starting Price** | US$28.95 | US$25.00 |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Videos |

## Best for

### RingByName

Designed for businesses of all sizes and types including insurance, financial services, fundraising, healthcare, sales, and more. It helps with call screening, remote work, and sales enablement.

### Nextiva

Businesses of any size who want to better connect with their customers.

## Key features

### RingByName

- API
- Access Controls/Permissions
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Screening
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Customizable Reports
- For Cloud Phone Systems
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Reporting/Analytics
- Unified Communications
- Video Conferencing
- Voicemail Transcription

### Nextiva

- API
- Access Controls/Permissions
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Screening
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Customizable Reports
- For Cloud Phone Systems
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Reporting/Analytics
- Unified Communications
- Video Conferencing
- Voicemail Transcription

## Links

- [View RingByName Profile](https://www.capterra.com.sg/software/169306/ringbyname)
- [View Nextiva Profile](https://www.capterra.com.sg/software/175788/nextiva)
- [View Original Comparison](https://www.capterra.com.sg/compare/169306/175788/ringbyname/vs/nextiva)

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