---
description: Side-by-side comparison of Microsoft Teams vs WhatsApp. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Microsoft Teams vs WhatsApp Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Meeting Software](/directory/30802/meeting/software) > [Microsoft Teams \<span\>vs\</span\> WhatsApp](https://www.capterra.com.sg/compare/168668/180345/microsoft-teams/vs/whatsapp)

# Compare Microsoft Teams vs WhatsApp

Canonical: https://www.capterra.com.sg/compare/168668/180345/microsoft-teams/vs/whatsapp

> Detailed comparison between Microsoft Teams and WhatsApp. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Microsoft Teams | WhatsApp |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 11166 | 16475 |
| **Starting Price** | US$4.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Chat |
| **Training** | Live Online, Documentation | Not Offered |

## Best for

### Microsoft Teams

Small businesses, mid-market, and enterprise organizations across healthcare, education, manufacturing, retail, and government.

### WhatsApp

WhatsApp is used by customer service departments, marketing teams, sales organizations, e-commerce companies, banks, retailers, and businesses seeking to engage customers at scale.

## Key features

### Microsoft Teams

- @mentions
- API
- Activity Dashboard
- Alerts/Notifications
- Audio Calls
- CRM
- Chat/Messaging
- Collaboration Tools
- File Sharing
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Reminders
- Screen Sharing
- Search/Filter
- Third-Party Integrations
- Video Conferencing
- Video Support

### WhatsApp

- @mentions
- API
- Activity Dashboard
- Alerts/Notifications
- Audio Calls
- CRM
- Chat/Messaging
- Collaboration Tools
- File Sharing
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Reminders
- Screen Sharing
- Search/Filter
- Third-Party Integrations
- Video Conferencing
- Video Support

## Links

- [View Microsoft Teams Profile](https://www.capterra.com.sg/software/168668/microsoft-teams)
- [View WhatsApp Profile](https://www.capterra.com.sg/software/180345/whatsapp)
- [View Original Comparison](https://www.capterra.com.sg/compare/168668/180345/microsoft-teams/vs/whatsapp)

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