---
description: Side-by-side comparison of Microsoft Teams vs Zaapi. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Microsoft Teams vs Zaapi Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Remote Work Software](/directory/31855/remote-work/software) > [Microsoft Teams \<span\>vs\</span\> Zaapi](https://www.capterra.com.sg/compare/168668/1078058/microsoft-teams/vs/Zaapi)

# Compare Microsoft Teams vs Zaapi

Canonical: https://www.capterra.com.sg/compare/168668/1078058/microsoft-teams/vs/Zaapi

> Detailed comparison between Microsoft Teams and Zaapi. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Microsoft Teams | Zaapi |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 10991 | 8 |
| **Starting Price** | US$4.00 | US$59.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### Microsoft Teams

Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more.

### Zaapi

Online sellers, eCommerce brands, and retail teams managing customer conversations across social media, marketplaces, and websites who want to automate chat, improve response time, and increase sales

## Key features

### Microsoft Teams

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Chat/Messaging
- Contact Management
- Host Controls
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- On-Demand Webcasting
- Presentation Streaming
- Recording
- Reporting & Statistics
- SSL Security
- Scheduling
- Third-Party Integrations
- Video Conferencing
- Whiteboard

### Zaapi

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Chat/Messaging
- Contact Management
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Reporting & Statistics
- SSL Security
- Third-Party Integrations

## Links

- [View Microsoft Teams Profile](https://www.capterra.com.sg/software/168668/microsoft-teams)
- [View Zaapi Profile](https://www.capterra.com.sg/software/1078058/Zaapi)
- [View Original Comparison](https://www.capterra.com.sg/compare/168668/1078058/microsoft-teams/vs/Zaapi)

-----

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