---
description: Side-by-side comparison of Lookback vs Dovetail. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lookback vs Dovetail Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [User Testing Software](/directory/32295/user-testing/software) > [Lookback \<span\>vs\</span\> Dovetail](https://www.capterra.com.sg/compare/168425/174077/lookback/vs/dovetail)

# Compare Lookback vs Dovetail

Canonical: https://www.capterra.com.sg/compare/168425/174077/lookback/vs/dovetail

> Detailed comparison between Lookback and Dovetail. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Lookback | Dovetail |
| **Overall rating** | 3.4/5 | 4.6/5 |
| **Total Reviews** | 13 | 97 |
| **Starting Price** | US$17.00 | US$0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Documentation | Live Online, Documentation, Videos |

## Best for

### Lookback

Usability researchers, product managers, design teams and UX professionals, and stakeholder groups.

### Dovetail

Primarily used by researchers, designers, and product teams, customers include Meta, Volvo, AWS, Dyson, and Deloitte.

## Key features

### Lookback

- API
- Access Controls/Permissions
- Activity Dashboard
- Collaboration Tools
- Data Import/Export
- For Mobile
- For Websites
- Projections
- Single Sign On
- Tagging
- Usability Testing
- User Research Analysis

### Dovetail

- API
- Access Controls/Permissions
- Activity Dashboard
- Collaboration Tools
- Customizable Reports
- Dashboard
- Data Import/Export
- For Mobile
- For Websites
- Monitoring
- Product Lifecycle Management
- Product Roadmapping
- Project Management
- Surveys & Feedback
- Tagging
- Usability Testing
- User Research Analysis
- Workflow Management

## Links

- [View Lookback Profile](https://www.capterra.com.sg/software/168425/lookback)
- [View Dovetail Profile](https://www.capterra.com.sg/software/174077/dovetail)
- [View Original Comparison](https://www.capterra.com.sg/compare/168425/174077/lookback/vs/dovetail)

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