---
description: Side-by-side comparison of Lookback vs UserTesting. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lookback vs UserTesting Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [User Experience (UX) Tools](/directory/31036/ux/software) > [Lookback \<span\>vs\</span\> UserTesting](https://www.capterra.com.sg/compare/168425/173755/lookback/vs/usertesting)

# Compare Lookback vs UserTesting

Canonical: https://www.capterra.com.sg/compare/168425/173755/lookback/vs/usertesting

> Detailed comparison between Lookback and UserTesting. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Lookback | UserTesting |
| **Overall rating** | 3.4/5 | 4.5/5 |
| **Total Reviews** | 13 | 131 |
| **Starting Price** | US$17.00 | US$250.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Lookback

Usability researchers, product managers, design teams and UX professionals, and stakeholder groups.

### UserTesting

Product teams, marketers, digital and customer experience executives across industries, including Retail, Financial Services, Healthcare, B2B and Consumer Tech, and more.

## Key features

### Lookback

- API
- Activity Dashboard
- Collaboration Tools
- For Mobile
- For Websites
- Projections
- Screen Activity Recording
- Single Sign On
- Tagging
- Unmoderated Testing
- Usability Testing
- User Research Analysis

### UserTesting

- Activity Dashboard
- Collaboration Tools
- Dashboard
- Engagement Tracking
- For Mobile
- For Websites
- Product Lifecycle Management
- Product Roadmapping
- Prototype Creation
- Real-Time Analytics
- Screen Activity Recording
- Surveys & Feedback
- Tagging
- Unmoderated Testing
- Usability Testing
- User Research Analysis
- Video Support

## Links

- [View Lookback Profile](https://www.capterra.com.sg/software/168425/lookback)
- [View UserTesting Profile](https://www.capterra.com.sg/software/173755/usertesting)
- [View Original Comparison](https://www.capterra.com.sg/compare/168425/173755/lookback/vs/usertesting)

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