---
description: Side-by-side comparison of tawk.to vs Chat for Jira Service Desk. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: tawk.to vs Chat for Jira Service Desk Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [tawk.to \<span\>vs\</span\> Chat for Jira Service Desk](https://www.capterra.com.sg/compare/167792/176529/tawk-to/vs/chat-for-jira-service-desk)

# Compare tawk.to vs Chat for Jira Service Desk

Canonical: https://www.capterra.com.sg/compare/167792/176529/tawk-to/vs/chat-for-jira-service-desk

> Detailed comparison between tawk.to and Chat for Jira Service Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | tawk.to | Chat for Jira Service Desk |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 343 | 3 |
| **Starting Price** | US$0.00 | PLN 10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### tawk.to

Businesses that wish to communicate with customers and visitors on their website, mobile app or from a free customizable page.

### Chat for Jira Service Desk

Support teams of all sizes, using Jira Service Desk as their main tool.

## Key features

### tawk.to

- API
- Activity Dashboard
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Customizable Branding
- File Sharing
- Geotargeting
- Mobile Access
- Multi-Channel Communication
- Offline Form
- Proactive Chat
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Screen Sharing
- Support Ticket Management

### Chat for Jira Service Desk

- Canned Responses
- Offline Form
- Real-time Consumer-facing Chat

## Links

- [View tawk.to Profile](https://www.capterra.com.sg/software/167792/tawk-to)
- [View Chat for Jira Service Desk Profile](https://www.capterra.com.sg/software/176529/chat-for-jira-service-desk)
- [View Original Comparison](https://www.capterra.com.sg/compare/167792/176529/tawk-to/vs/chat-for-jira-service-desk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"tawk.to vs Chat for Jira Service Desk Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of tawk.to vs Chat for Jira Service Desk. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/167792/176529/tawk-to/vs/chat-for-jira-service-desk","about":[{"@id":"https://www.capterra.com.sg/software/167792/tawk-to#software"},{"@id":"https://www.capterra.com.sg/software/176529/chat-for-jira-service-desk#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/167792/176529/tawk-to/vs/chat-for-jira-service-desk#breadcrumblist"},"@id":"https://www.capterra.com.sg/compare/167792/176529/tawk-to/vs/chat-for-jira-service-desk#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG"},{"name":"tawk.to","description":"Chat tool for connecting with customers through a mobile app or on your website. Supports chat history and performance analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f919597e-4bfb-4d4c-a894-3c485db5f2d9.png","url":"https://www.capterra.com.sg/software/167792/tawk-to","@id":"https://www.capterra.com.sg/software/167792/tawk-to#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":343},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Chat for Jira Service Desk","description":"Chat for Jira Service Desk lets you have live chats with your customers. They can contact you through a customizable chat widget placed on your customer portal or on any web site. Chats generate Jira Service Desk requests and for every customer's message they generate an issue comment. Your issue comments in turn create messages that the customer sees in the chat. In your Service Desk support queues, you can see which of your customers are currently online and require your immediate attention.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1cbff637-8d8b-4257-805b-3344c68800a1.png","url":"https://www.capterra.com.sg/software/176529/chat-for-jira-service-desk","@id":"https://www.capterra.com.sg/software/176529/chat-for-jira-service-desk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":3},"offers":{"price":"10","@type":"Offer","priceCurrency":"PLN"},"operatingSystem":"Apple, Windows"},{"@id":"https://www.capterra.com.sg/compare/167792/176529/tawk-to/vs/chat-for-jira-service-desk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"tawk.to vs Chat for Jira Service Desk","position":3,"item":"https://www.capterra.com.sg/compare/167792/176529/tawk-to/vs/chat-for-jira-service-desk","@type":"ListItem"}]}]}
</script>
