---
description: Side-by-side comparison of Text Request vs Viber. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Text Request vs Viber Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Text Request \<span\>vs\</span\> Viber](https://www.capterra.com.sg/compare/167015/180348/text-request/vs/viber)

# Compare Text Request vs Viber

Canonical: https://www.capterra.com.sg/compare/167015/180348/text-request/vs/viber

> Detailed comparison between Text Request and Viber. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Text Request | Viber |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 1193 | 4058 |
| **Starting Price** | US$59.00 | - |
| **Free Trial** | No | - |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Not Offered |

## Best for

### Text Request

Businesses that need a better way to connect with customers and employees.

### Viber

On-premise customer engagement \&amp; communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content \&amp; more.

## Key features

### Text Request

- API
- Batch Communications
- Chat/Messaging
- Communication Management
- Customer History
- Dashboard
- Feedback Management
- Interaction Tracking
- Live Chat
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Personalization
- Real-Time Data
- Reminders
- Reporting/Analytics
- Scheduled Messaging
- Surveys & Feedback
- Video Conferencing

### Viber

- API
- Batch Communications
- Chat/Messaging
- Communication Management
- Customer History
- Feedback Management
- Interaction Tracking
- Live Chat
- Multi-Channel Communication
- Personalization
- Reporting/Analytics
- Video Support

## Links

- [View Text Request Profile](https://www.capterra.com.sg/software/167015/text-request)
- [View Viber Profile](https://www.capterra.com.sg/software/180348/viber)
- [View Original Comparison](https://www.capterra.com.sg/compare/167015/180348/text-request/vs/viber)

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