---
description: Side-by-side comparison of Text Request vs 360 SMS App. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Text Request vs 360 SMS App Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Text Request \<span\>vs\</span\> 360 SMS App](https://www.capterra.com.sg/compare/167015/1023433/text-request/vs/360smsapp)

# Compare Text Request vs 360 SMS App

Canonical: https://www.capterra.com.sg/compare/167015/1023433/text-request/vs/360smsapp

> Detailed comparison between Text Request and 360 SMS App. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Text Request | 360 SMS App |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 1193 | 6 |
| **Starting Price** | US$59.00 | US$7.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Best for

### Text Request

Businesses that need a better way to connect with customers and employees.

### 360 SMS App

360 SMS App is designed for businesses in healthcare, education, finance, real estate, and other industries.

## Key features

### Text Request

- 2-Way Messaging
- API
- Alerts/Notifications
- Automated Responses
- Campaign Scheduling
- Contact Management
- Customer Segmentation
- Customizable Templates
- Mass Texting
- Mobile Alerts
- Monitoring
- Polls/Voting
- Real-Time Data
- Reminders
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging
- Surveys & Feedback
- Video Conferencing

### 360 SMS App

- 2-Way Messaging
- API
- Alerts/Notifications
- Automated Responses
- Campaign Scheduling
- Contact Management
- Customer Segmentation
- Customizable Templates
- Engagement Tracking
- Mass Texting
- Polls/Voting
- Reporting/Analytics
- SMS Messaging

## Links

- [View Text Request Profile](https://www.capterra.com.sg/software/167015/text-request)
- [View 360 SMS App Profile](https://www.capterra.com.sg/software/1023433/360smsapp)
- [View Original Comparison](https://www.capterra.com.sg/compare/167015/1023433/text-request/vs/360smsapp)

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