---
description: Side-by-side comparison of ChatBot vs VIVI. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ChatBot vs VIVI Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Conversational Marketing Platforms](/directory/31562/conversational-marketing-platform/software) > [ChatBot \<span\>vs\</span\> VIVI](https://www.capterra.com.sg/compare/166420/1051181/chatbot/vs/vivi)

# Compare ChatBot vs VIVI

Canonical: https://www.capterra.com.sg/compare/166420/1051181/chatbot/vs/vivi

> Detailed comparison between ChatBot and VIVI. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ChatBot | VIVI |
| **Overall rating** | 4.6/5 | 4.0/5 |
| **Total Reviews** | 66 | 4 |
| **Starting Price** | US$50.00 | US$0.05 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### ChatBot

ChatBot is designed for any company looking to design, build and deploy custom chatbots for sales, marketing and support.

### VIVI

VIVI voice and chat is the right solution to any business big or small that interacts with its customers via voice or chat, or if they are looking to add voice and chat capabilities.

## Key features

### ChatBot

- AI/Machine Learning
- API
- CRM
- Canned Responses
- Chat/Messaging
- Contextual Guidance
- Customer Database
- For Sales/Marketing
- Lead Capture
- Lead Qualification
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Natural Language Processing
- Process/Workflow Automation
- Real-Time Analytics
- Social Media Integration
- Speech Recognition
- Surveys & Feedback
- Transfers/Routing

### VIVI

- AI/Machine Learning
- API
- CRM
- Canned Responses
- Chat/Messaging
- Contextual Guidance
- Customer Database
- For Sales/Marketing
- Lead Capture
- Lead Qualification
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Natural Language Processing
- Process/Workflow Automation
- Real-Time Analytics
- Social Media Integration
- Speech Recognition
- Surveys & Feedback
- Transfers/Routing

## Links

- [View ChatBot Profile](https://www.capterra.com.sg/software/166420/chatbot)
- [View VIVI Profile](https://www.capterra.com.sg/software/1051181/vivi)
- [View Original Comparison](https://www.capterra.com.sg/compare/166420/1051181/chatbot/vs/vivi)

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