---
description: Side-by-side comparison of Zadarma vs UniTalk. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zadarma vs UniTalk Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Cloud Communication Platforms](/directory/31362/cloud-communication-platform/software) > [Zadarma \<span\>vs\</span\> UniTalk](https://www.capterra.com.sg/compare/166095/1025570/zadarma/vs/unitalk)

# Compare Zadarma vs UniTalk

Canonical: https://www.capterra.com.sg/compare/166095/1025570/zadarma/vs/unitalk

> Detailed comparison between Zadarma and UniTalk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zadarma | UniTalk |
| **Overall rating** | 3.8/5 | - |
| **Total Reviews** | 67 | 0 |
| **Starting Price** | US$0.00 | JP¥3,000 |
| **Free Trial** | No | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Chat |
| **Training** | Documentation | Documentation |

## Best for

### Zadarma

Individuals, small and medium business companies, large enterprises

### UniTalk

Cloud voice service for Japanese corporations wishing to move away from conventional, on-site PBX operations to remote offices, while continuing to use landline numbers from any location or device.

## Key features

### Zadarma

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Call Routing
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Dashboard
- Email Management
- Inbound Call Center
- Lead Capture
- Lead Management
- Monitoring
- Multi-Channel Communication
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- Voice Mail

### UniTalk

- Call Routing
- Voice Mail

## Links

- [View Zadarma Profile](https://www.capterra.com.sg/software/166095/zadarma)
- [View UniTalk Profile](https://www.capterra.com.sg/software/1025570/unitalk)
- [View Original Comparison](https://www.capterra.com.sg/compare/166095/1025570/zadarma/vs/unitalk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zadarma vs UniTalk Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of Zadarma vs UniTalk. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/166095/1025570/zadarma/vs/unitalk","about":[{"@id":"https://www.capterra.com.sg/software/166095/zadarma#software"},{"@id":"https://www.capterra.com.sg/software/1025570/unitalk#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/166095/1025570/zadarma/vs/unitalk#breadcrumblist"},"@id":"https://www.capterra.com.sg/compare/166095/1025570/zadarma/vs/unitalk#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG"},{"name":"Zadarma","description":"Complete Business Telephony — All in the Cloud\nZadarma is an all-in-one VoIP and virtual PBX platform that empowers businesses to handle calls efficiently, no matter where teams or customers are located. From startups to enterprises, Zadarma provides the tools needed to build a flexible, professional communication system without complex setup or expensive hardware.\n\nWith Zadarma, you can:\n\n- Instantly get virtual numbers in over 110 countries\n\n- Build a custom PBX using a visual drag-and-drop interface\n\n- Route calls automatically with IVR and smart rules\n\n- Record, store, and analyze every conversation\n\n- Use apps for Windows, macOS, Android, iOS, or call directly from your browser\n\n- Integrate with CRMs and automate tasks via API\n\n- Enable AI voice agents and speech-to-text features\n\n- Connect remote teams with internal extensions and SIP devices\n\nZadarma gives you full control over your business telephony — scalable, secure, and ready to go in minutes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0b2fead5-4505-4f0a-9696-332a87156253.jpeg","url":"https://www.capterra.com.sg/software/166095/zadarma","@id":"https://www.capterra.com.sg/software/166095/zadarma#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.8,"bestRating":5,"ratingCount":67},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"UniTalk","description":"UniTalk by SoftBank is a cloud voice service that enables Japanese call center staff, telemarketers, and teleworkers to make remote calls from Microsoft Teams using their office phone number. It replaces conventional Private Branch eXchange (PBX) systems with a cloud-based alternative, while maintaining many features, including multiple inbound and outbound lines, voicemail, proxy calling, call routing, parking, and transferring, as well as more complex call management features. Users can also unify their accounts with the Office 365 management portal. UniTalk dispenses with the need to lay new telephone lines and acquire special telecommunications equipment for remote offices. Instead, users can build a telephone environment of their own from any smartphone, tablet, or PC, setting up a call charge system in Microsoft Teams to suit their business needs. Companies can use their existing landline or acquire new 0AB-J numbers linked to common areas like 03, 06, and 050.","url":"https://www.capterra.com.sg/software/1025570/unitalk","@id":"https://www.capterra.com.sg/software/1025570/unitalk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"offers":{"price":"3000","@type":"Offer","priceCurrency":"JPY"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.sg/compare/166095/1025570/zadarma/vs/unitalk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Cloud Communication Platforms","position":2,"item":"/directory/31362/cloud-communication-platform/software","@type":"ListItem"},{"name":"Zadarma vs UniTalk","position":3,"item":"https://www.capterra.com.sg/compare/166095/1025570/zadarma/vs/unitalk","@type":"ListItem"}]}]}
</script>
