---
description: Side-by-side comparison of NinjaOne vs Zoho Assist. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: NinjaOne vs Zoho Assist Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [MSP Software](/directory/30921/msp/software) > [NinjaOne \<span\>vs\</span\> Zoho Assist](https://www.capterra.com.sg/compare/165889/181775/ninjaone/vs/zoho-assist)

# Compare NinjaOne vs Zoho Assist

Canonical: https://www.capterra.com.sg/compare/165889/181775/ninjaone/vs/zoho-assist

> Detailed comparison between NinjaOne and Zoho Assist. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | NinjaOne | Zoho Assist |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 282 | 1374 |
| **Starting Price** | - | ₹480.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### NinjaOne

NinjaOne's Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend.

### Zoho Assist

Outsourced IT \&amp; MSP Support, IT Support, Customer Help Desks.

## Key features

### NinjaOne

- API
- Billing & Invoicing
- Chat/Messaging
- Customizable Reports
- Dashboard
- File Transfer
- For MSPs
- Help Desk Management
- IT Asset Tracking
- Incident Management
- Issue Management
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Remote Access & Monitoring
- Reporting/Analytics
- SSL Security
- Scheduling
- Screen Sharing
- Support Ticket Management

### Zoho Assist

- API
- Billing & Invoicing
- Chat/Messaging
- Customizable Reports
- Dashboard
- File Transfer
- For MSPs
- Help Desk Management
- IT Asset Tracking
- Incident Management
- Issue Management
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Remote Access & Monitoring
- Reporting/Analytics
- SSL Security
- Scheduling
- Screen Sharing
- Support Ticket Management

## Links

- [View NinjaOne Profile](https://www.capterra.com.sg/software/165889/ninjaone)
- [View Zoho Assist Profile](https://www.capterra.com.sg/software/181775/zoho-assist)
- [View Original Comparison](https://www.capterra.com.sg/compare/165889/181775/ninjaone/vs/zoho-assist)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"NinjaOne vs Zoho Assist Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of NinjaOne vs Zoho Assist. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/165889/181775/ninjaone/vs/zoho-assist","about":[{"@id":"https://www.capterra.com.sg/software/165889/ninjaone#software"},{"@id":"https://www.capterra.com.sg/software/181775/zoho-assist#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/165889/181775/ninjaone/vs/zoho-assist#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/compare/165889/181775/ninjaone/vs/zoho-assist#webpage","isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"NinjaOne","description":"NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.\n\nThe NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.\n\nNinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/efd077e3-c01f-4c8d-86bb-e7a02350568c.png","url":"https://www.capterra.com.sg/software/165889/ninjaone","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/165889/ninjaone#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":282},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Zoho Assist","description":"Access your computer or mobile device from anywhere, anytime using Zoho Assist; your one-stop solution for remote support, screen sharing and unattended access. Get started today with one of the industry's most secure, reliable and affordable software. Requires no prior installation. Cross-platform support available. Works across devices. Supports all major web-proxies and firewalls.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f45b8b9a-ffd9-4aa7-b8ad-bb996e89aef1.png","url":"https://www.capterra.com.sg/software/181775/zoho-assist","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/181775/zoho-assist#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1374},"offers":{"price":"480","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"MSP Software","position":2,"item":"/directory/30921/msp/software","@type":"ListItem"},{"name":"NinjaOne vs Zoho Assist","position":3,"item":"https://www.capterra.com.sg/compare/165889/181775/ninjaone/vs/zoho-assist","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/compare/165889/181775/ninjaone/vs/zoho-assist#breadcrumblist"}]}
</script>