---
description: Side-by-side comparison of Podium vs Nextiva CRM. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Podium vs Nextiva CRM Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Podium \<span\>vs\</span\> Nextiva CRM](https://www.capterra.com.sg/compare/164285/175763/podium/vs/nextiva)

# Compare Podium vs Nextiva CRM

Canonical: https://www.capterra.com.sg/compare/164285/175763/podium/vs/nextiva

> Detailed comparison between Podium and Nextiva CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Podium | Nextiva CRM |
| **Overall rating** | 4.3/5 | 3.6/5 |
| **Total Reviews** | 522 | 7 |
| **Starting Price** | - | US$6.99 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Videos |

## Best for

### Podium

Podium caters to businesses across automotive, health and wellness, home services, and retail industries.

### Nextiva CRM

Businesses needing multi-channel customer support software that allows agents to help customers over multiple communication channels, managing all of their interactions in one place.

## Key features

### Podium

- API
- Activity Dashboard
- CRM
- Contact Database
- Contact Management
- Customer Database
- Customer Segmentation
- Dashboard
- Data Import/Export
- Interaction Tracking
- Lead Management
- Lead Qualification
- Multi-Channel Data Collection
- Negative Feedback Management
- Performance Metrics
- Predictive Analytics
- Quotes/Estimates
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management

### Nextiva CRM

- API
- Activity Dashboard
- CRM
- Contact Database
- Contact Management
- Customer Database
- Customer Segmentation
- Dashboard
- Data Import/Export
- Interaction Tracking
- Lead Management
- Lead Qualification
- Multi-Channel Data Collection
- Negative Feedback Management
- Performance Metrics
- Predictive Analytics
- Quotes/Estimates
- Reporting & Statistics
- Reporting/Analytics
- Survey/Poll Management

## Links

- [View Podium Profile](https://www.capterra.com.sg/software/164285/podium)
- [View Nextiva CRM Profile](https://www.capterra.com.sg/software/175763/nextiva)
- [View Original Comparison](https://www.capterra.com.sg/compare/164285/175763/podium/vs/nextiva)

-----

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