---
description: Side-by-side comparison of BMC Helix ITSM vs ManageEngine Endpoint Central. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: BMC Helix ITSM vs ManageEngine Endpoint Central Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/30672/it-service/software) > [BMC Helix ITSM \<span\>vs\</span\> ManageEngine Endpoint Central](https://www.capterra.com.sg/compare/164195/170018/remedy-it-service-management/vs/manageengine-desktop-central)

# Compare BMC Helix ITSM vs ManageEngine Endpoint Central

Canonical: https://www.capterra.com.sg/compare/164195/170018/remedy-it-service-management/vs/manageengine-desktop-central

> Detailed comparison between BMC Helix ITSM and ManageEngine Endpoint Central. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | BMC Helix ITSM | ManageEngine Endpoint Central |
| **Overall rating** | 4.1/5 | 4.6/5 |
| **Total Reviews** | 116 | 1822 |
| **Starting Price** | - | US$104.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### BMC Helix ITSM

\-

### ManageEngine Endpoint Central

IT administrators and security teams in mid-sized to large enterprises managing distributed, multi-OS device environments across on-premises, cloud, or hybrid infrastructure.

## Key features

### BMC Helix ITSM

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Asset Tracking
- Change Management
- Configuration Management
- Dashboard
- Generative AI
- Help Desk Management
- Incident Management
- Problem Management
- Reporting & Statistics

### ManageEngine Endpoint Central

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Security
- Approval Process Control
- Asset Tracking
- Change Management
- Configuration Management
- Customizable Reports
- Dashboard
- Encryption
- Generative AI
- Help Desk Management
- Incident Management
- Problem Management
- Reporting & Statistics
- Risk Analysis
- Root Cause Analysis
- Threat Protection

## Links

- [View BMC Helix ITSM Profile](https://www.capterra.com.sg/software/164195/remedy-it-service-management)
- [View ManageEngine Endpoint Central Profile](https://www.capterra.com.sg/software/170018/manageengine-desktop-central)
- [View Original Comparison](https://www.capterra.com.sg/compare/164195/170018/remedy-it-service-management/vs/manageengine-desktop-central)

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