---
description: Side-by-side comparison of Hotjar vs UXPressia. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hotjar vs UXPressia Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Hotjar \<span\>vs\</span\> UXPressia](https://www.capterra.com.sg/compare/163516/172668/hotjar/vs/uxpressia)

# Compare Hotjar vs UXPressia

Canonical: https://www.capterra.com.sg/compare/163516/172668/hotjar/vs/uxpressia

> Detailed comparison between Hotjar and UXPressia. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Hotjar | UXPressia |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 539 | 80 |
| **Starting Price** | US$39.00 | US$95.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Hotjar

Businesses of all sizes, selling to consumers online. Web/UX Designers, Digital Marketers, Product Managers, UX Researchers, Data Analysts.

### UXPressia

Teams and department of companies of various size willing to define user/buyer persona's, map user and customer journeys in order to design products and services with exceptional customer experience

## Key features

### Hotjar

- Collaboration Tools
- Commenting/Notes
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Templates
- Dashboard
- Data Import/Export
- Drag & Drop
- Feedback Management
- For Websites
- Multi-Channel Data Collection
- Real-Time Data
- Real-Time Notifications
- Single Sign On
- Tagging
- Third-Party Integrations
- User Journeys
- User Research Analysis
- Visual Analytics

### UXPressia

- Collaboration Tools
- Commenting/Notes
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Templates
- Dashboard
- Data Import/Export
- Drag & Drop
- Feedback Management
- For Websites
- Multi-Channel Data Collection
- Real-Time Data
- Real-Time Notifications
- Single Sign On
- Tagging
- Third-Party Integrations
- User Journeys
- User Research Analysis
- Visual Analytics

## Links

- [View Hotjar Profile](https://www.capterra.com.sg/software/163516/hotjar)
- [View UXPressia Profile](https://www.capterra.com.sg/software/172668/uxpressia)
- [View Original Comparison](https://www.capterra.com.sg/compare/163516/172668/hotjar/vs/uxpressia)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Hotjar vs UXPressia Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of Hotjar vs UXPressia. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/163516/172668/hotjar/vs/uxpressia","about":[{"@id":"https://www.capterra.com.sg/software/163516/hotjar#software"},{"@id":"https://www.capterra.com.sg/software/172668/uxpressia#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/163516/172668/hotjar/vs/uxpressia#breadcrumblist"},"@id":"https://www.capterra.com.sg/compare/163516/172668/hotjar/vs/uxpressia#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"Hotjar","description":"Hotjar is a website analytics and user behavior tracking software that provides visual insights into online interactions. The platform offers heatmaps displaying where visitors click and scroll, session recordings that capture navigation patterns, surveys for collecting direct feedback, and feedback widgets for gathering real-time input from users.\n\nHotjar combines quantitative data with qualitative insights, helping identify friction points and inform decisions to enhance user experience. The system integrates with tools like Google Analytics and Zapier to streamline workflows. The platform features a user-friendly interface that makes it straightforward to understand website performance and visitor behavior. Hotjar provides businesses with comprehensive tools to visualize and analyze how people interact with their websites.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5f5007c9-63c1-4a98-ba41-f06cfe40643c.png","url":"https://www.capterra.com.sg/software/163516/hotjar","@id":"https://www.capterra.com.sg/software/163516/hotjar#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":539},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"UXPressia","description":"UXPressia is an online tool for customer journey mapping, creating personas and impact maps. It is an optimal balance between sticker-and table-based solutions with an intuitive drag and drop interface and plenty of customizable features. \nWith UXPressia you will design and deliver an exceptional experience to your customers. Visualize your customer journeys, create personas, analyze touchpoints in multi-channel interactions and invite collaborators to map together and share journeys online!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e6280800-a954-4f45-a2dc-a73cff46fd68.png","url":"https://www.capterra.com.sg/software/172668/uxpressia","@id":"https://www.capterra.com.sg/software/172668/uxpressia#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":80},"offers":{"price":"95","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.sg/compare/163516/172668/hotjar/vs/uxpressia#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/30906/customer-engagement/software","@type":"ListItem"},{"name":"Hotjar vs UXPressia","position":3,"item":"https://www.capterra.com.sg/compare/163516/172668/hotjar/vs/uxpressia","@type":"ListItem"}]}]}
</script>
