---
description: Side-by-side comparison of Hotjar vs User Interviews. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hotjar vs User Interviews Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Hotjar \<span\>vs\</span\> User Interviews](https://www.capterra.com.sg/compare/163516/169122/hotjar/vs/user-interviews)

# Compare Hotjar vs User Interviews

Canonical: https://www.capterra.com.sg/compare/163516/169122/hotjar/vs/user-interviews

> Detailed comparison between Hotjar and User Interviews. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | User Interviews |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 539 | 32 |
| **Starting Price** | US$39.00 | US$45.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Hotjar

Businesses of all sizes, selling to consumers online. Web/UX Designers, Digital Marketers, Product Managers, UX Researchers, Data Analysts.

### User Interviews

User Interviews serves product, design, UX, and marketing teams. We work with companies, agencies, and freelancers who prioritize users, testing, and iterating to create better products.

## Key features

### Hotjar

- API
- Access Controls/Permissions
- Collaboration Tools
- Commenting/Notes
- Customizable Reports
- Customizable Templates
- Demographic Data
- For Websites
- Moderated Usability Testing
- Monitoring
- Multi-Channel Distribution
- Performance Metrics
- Prototype Creation
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Video Support

### User Interviews

- API
- Access Controls/Permissions
- Collaboration Tools
- Commenting/Notes
- Customizable Reports
- Customizable Templates
- Demographic Data
- For Websites
- Moderated Usability Testing
- Monitoring
- Multi-Channel Distribution
- Performance Metrics
- Prototype Creation
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Video Support

## Links

- [View Hotjar Profile](https://www.capterra.com.sg/software/163516/hotjar)
- [View User Interviews Profile](https://www.capterra.com.sg/software/169122/user-interviews)
- [View Original Comparison](https://www.capterra.com.sg/compare/163516/169122/hotjar/vs/user-interviews)

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