---
description: Side-by-side comparison of Medallia Concierge vs Podium. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Medallia Concierge vs Podium Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Medallia Concierge \<span\>vs\</span\> Podium](https://www.capterra.com.sg/compare/161921/164285/zingle/vs/podium)

# Compare Medallia Concierge vs Podium

Canonical: https://www.capterra.com.sg/compare/161921/164285/zingle/vs/podium

> Detailed comparison between Medallia Concierge and Podium. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Medallia Concierge | Podium |
| **Overall rating** | 4.5/5 | 4.2/5 |
| **Total Reviews** | 117 | 526 |
| **Starting Price** | US$179.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Medallia Concierge

Zingle provides unprecedented connection with guests, members and customers for SMBs and enterprise companies across industries including hospitality, food and beverage, health, fitness and retail.

### Podium

Small to midsize local businesses across industries including auto dealerships, home services, retail, aesthetics, medical spas, dental practices, and healthcare.

## Key features

### Medallia Concierge

- Appointment Scheduling
- CRM
- Chat/Messaging
- Contact Database
- Dashboard
- Engagement Tracking
- Live Chat
- Marketing Automation
- Mass Texting
- Message Personalization
- Multi-Channel Communication
- Multi-Channel Data Collection
- On-Demand Communications
- Personalization
- Predictive Analytics
- Reporting/Analytics
- Scheduled Messaging
- Social Media Integration
- Survey/Poll Management
- Template Management

### Podium

- Appointment Scheduling
- CRM
- Chat/Messaging
- Contact Database
- Dashboard
- Engagement Tracking
- Live Chat
- Marketing Automation
- Mass Texting
- Message Personalization
- Multi-Channel Communication
- Multi-Channel Data Collection
- On-Demand Communications
- Personalization
- Predictive Analytics
- Reporting/Analytics
- Scheduled Messaging
- Social Media Integration
- Survey/Poll Management
- Template Management

## Links

- [View Medallia Concierge Profile](https://www.capterra.com.sg/software/161921/zingle)
- [View Podium Profile](https://www.capterra.com.sg/software/164285/podium)
- [View Original Comparison](https://www.capterra.com.sg/compare/161921/164285/zingle/vs/podium)

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