---
description: Side-by-side comparison of 8x8 Contact Center vs Spruce. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 8x8 Contact Center vs Spruce Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/32607/call-center-workforce-management/software) > [8x8 Contact Center \<span\>vs\</span\> Spruce](https://www.capterra.com.sg/compare/161523/198267/contactnow/vs/spruce)

# Compare 8x8 Contact Center vs Spruce

Canonical: https://www.capterra.com.sg/compare/161523/198267/contactnow/vs/spruce

> Detailed comparison between 8x8 Contact Center and Spruce. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 8x8 Contact Center | Spruce |
| **Overall rating** | 4.3/5 | 4.4/5 |
| **Total Reviews** | 47 | 34 |
| **Starting Price** | - | US$24.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### 8x8 Contact Center

Mid Market and Enterprise Companies who require call center technology.

### Spruce

Spruce serves the healthcare community by enabling healthcare professionals of all specialties to seamlessly communicate with their teammates and with patients in a unified HIPAA-compliant platform.

## Key features

### 8x8 Contact Center

- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Call Recording
- Call Routing
- Call Transfer
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Employee Scheduling
- Inbound Call Center
- Live Chat
- Monitoring
- Performance Management
- Real-Time Data
- Third-Party Integrations

### Spruce

- Alerts/Notifications
- Call Recording
- Call Routing
- Call Transfer
- Chat/Messaging
- Live Chat
- Mobile Alerts
- Multi-User Collaboration
- Scheduling
- Third-Party Integrations
- Video Conferencing

## Links

- [View 8x8 Contact Center Profile](https://www.capterra.com.sg/software/161523/contactnow)
- [View Spruce Profile](https://www.capterra.com.sg/software/198267/spruce)
- [View Original Comparison](https://www.capterra.com.sg/compare/161523/198267/contactnow/vs/spruce)

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