---
description: Side-by-side comparison of Bird vs Wati. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bird vs Wati Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [Bird \<span\>vs\</span\> Wati](https://www.capterra.com.sg/compare/160795/204314/messagebird/vs/wati)

# Compare Bird vs Wati

Canonical: https://www.capterra.com.sg/compare/160795/204314/messagebird/vs/wati

> Detailed comparison between Bird and Wati. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Bird | Wati |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 157 | 203 |
| **Starting Price** | US$50.00 | US$59.00 |
| **Free Trial** | - | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Bird

Any business looking to simplify and scale their communications to effectively reach their customers across any channel.

### Wati

The AI-Powered Customer Engagement Platform built for Revenue Growth.

## Key features

### Bird

- API
- Auto-Dialer
- Automated Responses
- CRM
- Chat/Messaging
- Communication Management
- Contact Management
- Live Chat
- Marketing Automation
- Mass Texting
- Mobile Alerts
- Real-Time Data
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging
- Template Management

### Wati

- AI/Machine Learning
- API
- Automated Responses
- CRM
- Chat/Messaging
- Communication Management
- Contact Management
- Lead Management
- Live Chat
- Marketing Automation
- Mass Texting
- Natural Language Processing
- Reporting/Analytics
- SMS Messaging
- Support Ticket Management
- Template Management

## Links

- [View Bird Profile](https://www.capterra.com.sg/software/160795/messagebird)
- [View Wati Profile](https://www.capterra.com.sg/software/204314/wati)
- [View Original Comparison](https://www.capterra.com.sg/compare/160795/204314/messagebird/vs/wati)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Bird vs Wati Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of Bird vs Wati. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/160795/204314/messagebird/vs/wati","about":[{"@id":"https://www.capterra.com.sg/software/160795/messagebird#software"},{"@id":"https://www.capterra.com.sg/software/204314/wati#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/160795/204314/messagebird/vs/wati#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/compare/160795/204314/messagebird/vs/wati#webpage","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.capterra.com.sg/#website"}},{"name":"Bird","description":"At Bird we believe that communicating with a business should feel as natural as communicating with a friend. That's why we are on a mission to modernize and simplify the overcomplicated space of customer communication. \nAs the only leading cloud communications platform with its own telecommunications carrier infrastructure, our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions, making contact easier, more efficient and accessible than ever before.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/30831fb0-1b7c-467d-b9d2-d1f9ee79ed63.png","url":"https://www.capterra.com.sg/software/160795/messagebird","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/160795/messagebird#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":157,"ratingValue":4.4},"offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Wati","description":"Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support — on WhatsApp, Instagram, Facebook, TikTok, SMS, and more.\n\nTrusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.\n\nProudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.\n\nWati, the AI-Powered Customer Engagement Platform for Revenue Growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/95b17574-167d-45a4-88f9-ab69dd5a64c6.png","url":"https://www.capterra.com.sg/software/204314/wati","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/204314/wati#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":203,"ratingValue":4.6},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"SMS Marketing Software","position":2,"item":"/directory/30842/sms-marketing/software","@type":"ListItem"},{"name":"Bird vs Wati","position":3,"item":"https://www.capterra.com.sg/compare/160795/204314/messagebird/vs/wati","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/compare/160795/204314/messagebird/vs/wati#breadcrumblist"}]}
</script>