---
description: Side-by-side comparison of Zoiper vs Twilio. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zoiper vs Twilio Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Softphone Software](/directory/31029/softphone/software) > [Zoiper \<span\>vs\</span\> Twilio](https://www.capterra.com.sg/compare/158719/180158/zoiper/vs/twilio-communications-platform)

# Compare Zoiper vs Twilio

Canonical: https://www.capterra.com.sg/compare/158719/180158/zoiper/vs/twilio-communications-platform

> Detailed comparison between Zoiper and Twilio. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoiper | Twilio |
| **Overall rating** | 4.3/5 | 4.4/5 |
| **Total Reviews** | 113 | 502 |
| **Starting Price** | €49.95 | US$0.01 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Zoiper

VoIP-enabled, on-premise and web-based custom softphone platform that allows individuals, as well as businesses of all sizes, place audio and video calls with call transfer functionality and more.

### Twilio

Twilio is used by developers, contact centers, customer service departments, marketing teams, healthcare providers, customer loyalty teams, sales orgs and more in over 180 countries.

## Key features

### Zoiper

- API
- Access Controls/Permissions
- CRM
- Call Center Management
- Call Recording
- Call Routing
- Caller ID
- Chat/Messaging
- Conferencing
- Contact Management
- Live Chat
- Multi-Channel Communication
- Reporting & Statistics
- SMS Messaging
- Unified Communications
- Video Conferencing
- Voice Mail

### Twilio

- API
- Access Controls/Permissions
- CRM
- Call Center Management
- Call Recording
- Call Routing
- Call Tracking
- Caller ID
- Chat/Messaging
- Computer Telephony Integration
- Conferencing
- Contact Management
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Reporting & Statistics
- SMS Messaging
- Unified Communications
- Video Conferencing
- Voice Mail

## Links

- [View Zoiper Profile](https://www.capterra.com.sg/software/158719/zoiper)
- [View Twilio Profile](https://www.capterra.com.sg/software/180158/twilio-communications-platform)
- [View Original Comparison](https://www.capterra.com.sg/compare/158719/180158/zoiper/vs/twilio-communications-platform)

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