---
description: Side-by-side comparison of 3CX vs CM.com Communications Platform. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 3CX vs CM.com Communications Platform Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [3CX \<span\>vs\</span\> CM.com Communications Platform](https://www.capterra.com.sg/compare/158704/196877/3cx/vs/cm-com)

# Compare 3CX vs CM.com Communications Platform

Canonical: https://www.capterra.com.sg/compare/158704/196877/3cx/vs/cm-com

> Detailed comparison between 3CX and CM.com Communications Platform. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 3CX | CM.com Communications Platform |
| **Overall rating** | 4.4/5 | 4.9/5 |
| **Total Reviews** | 465 | 7 |
| **Starting Price** | $350.00 | US$0.01 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

### CM.com Communications Platform

Businesses of any size and vertical that want to communicate with their customers in their preferred channels

## Key features

### 3CX

- API
- Access Controls/Permissions
- Activity Tracking
- Automatic Call Distribution
- Call Tracking
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Contact Database
- Customizable Reports
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- SMS Marketing
- Social Media Integration
- Support Ticket Management
- Unified Communications

### CM.com Communications Platform

- API
- Access Controls/Permissions
- Activity Tracking
- Automatic Call Distribution
- Call Tracking
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Contact Database
- Customizable Reports
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- SMS Marketing
- Social Media Integration
- Support Ticket Management
- Unified Communications

## Links

- [View 3CX Profile](https://www.capterra.com.sg/software/158704/3cx)
- [View CM.com Communications Platform Profile](https://www.capterra.com.sg/software/196877/cm-com)
- [View Original Comparison](https://www.capterra.com.sg/compare/158704/196877/3cx/vs/cm-com)

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