---
description: Side-by-side comparison of JustCall vs Intermedia Unite. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: JustCall vs Intermedia Unite Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [JustCall \<span\>vs\</span\> Intermedia Unite](https://www.capterra.com.sg/compare/157853/181373/justcall/vs/unite)

# Compare JustCall vs Intermedia Unite

Canonical: https://www.capterra.com.sg/compare/157853/181373/justcall/vs/unite

> Detailed comparison between JustCall and Intermedia Unite. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | JustCall | Intermedia Unite |
| **Overall rating** | 4.1/5 | 4.7/5 |
| **Total Reviews** | 225 | 189 |
| **Starting Price** | US$29.00 | US$27.99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### JustCall

Small businesses to large enterprises in insurance, healthcare, real estate, financial services, education, solar and renewables, and home services.

### Intermedia Unite

Company of any size from 1-1000+ employees

## Key features

### JustCall

- API
- Access Controls/Permissions
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Contact Database
- Customizable Reports
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Queue Management
- Real-Time Reporting
- Reporting/Analytics
- Two-Way Audio & Video
- Unified Communications
- Voicemail Transcription

### Intermedia Unite

- API
- Access Controls/Permissions
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Contact Database
- Customizable Reports
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Queue Management
- Real-Time Reporting
- Reporting/Analytics
- Two-Way Audio & Video
- Unified Communications
- Voicemail Transcription

## Links

- [View JustCall Profile](https://www.capterra.com.sg/software/157853/justcall)
- [View Intermedia Unite Profile](https://www.capterra.com.sg/software/181373/unite)
- [View Original Comparison](https://www.capterra.com.sg/compare/157853/181373/justcall/vs/unite)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"JustCall vs Intermedia Unite Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of JustCall vs Intermedia Unite. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/157853/181373/justcall/vs/unite","about":[{"@id":"https://www.capterra.com.sg/software/157853/justcall#software"},{"@id":"https://www.capterra.com.sg/software/181373/unite#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/157853/181373/justcall/vs/unite#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/compare/157853/181373/justcall/vs/unite#webpage","isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"JustCall","description":"JustCall is a cloud-based communication platform that brings voice calling, SMS, MMS, WhatsApp, and email into one place. Businesses use it to manage customer conversations, track call activity, and coordinate across sales and support teams.\n\nCore features include a shared inbox, call recording, call routing, auto-dialers, and integrations with CRM and helpdesk tools. Teams can monitor live calls, review transcripts, and track performance through built-in reporting dashboards.\n\nJustCall is best suited for small to midsize businesses in sales, customer support, and contact center roles that need a centralized tool for managing multi-channel customer communication.","image":"https://images.g2crowd.com/display-layer-screenshots/23340/3bf2c866990d25cff492d7be7a7ba11201542d22fa57c1b9ab4f200c4c6c3f0c.png","url":"https://www.capterra.com.sg/software/157853/justcall","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/157853/justcall#software","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":225,"ratingValue":4.1},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Intermedia Unite","description":"Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere.\n\nIt replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps.\n\nUnite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences.\n\nWith mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity.\n\nAI-powered transcription, summaries, and insights help teams capture details and follow up efficiently.\n\nBacked by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/83bad16a-830e-443f-8ff6-f912596bc28b.png","url":"https://www.capterra.com.sg/software/181373/unite","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/181373/unite#software","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":189,"ratingValue":4.7},"offers":{"price":"27.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.capterra.com.sg/compare/157853/181373/justcall/vs/unite#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IVR Software","position":2,"item":"/directory/30231/ivr/software","@type":"ListItem"},{"name":"JustCall vs Intermedia Unite","position":3,"item":"https://www.capterra.com.sg/compare/157853/181373/justcall/vs/unite","@type":"ListItem"}]}]}
</script>
