---
description: Side-by-side comparison of PhoneWagon vs Nextiva. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PhoneWagon vs Nextiva Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [PhoneWagon \<span\>vs\</span\> Nextiva](https://www.capterra.com.sg/compare/157630/175788/phonewagon/vs/nextiva)

# Compare PhoneWagon vs Nextiva

Canonical: https://www.capterra.com.sg/compare/157630/175788/phonewagon/vs/nextiva

> Detailed comparison between PhoneWagon and Nextiva. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | PhoneWagon | Nextiva |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 42 | 916 |
| **Starting Price** | US$45.00 | US$25.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation | Videos |

## Best for

### PhoneWagon

We serve small businesses and the agencies that service them. In addition to marketing agencies, we work with a variety of industries like accounting, legal, home services, medical, and wellness.

### Nextiva

Businesses of any size who want to better connect with their customers.

## Key features

### PhoneWagon

- API
- Activity Dashboard
- Alerts/Notifications
- CRM
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Customizable Reports
- Data Import/Export
- IVR
- Monitoring
- Recording

### Nextiva

- API
- Activity Dashboard
- Alerts/Notifications
- Auto-Dialer
- CRM
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- Data Import/Export
- IVR
- Monitoring
- Transfers/Routing
- Virtual Extensions

## Links

- [View PhoneWagon Profile](https://www.capterra.com.sg/software/157630/phonewagon)
- [View Nextiva Profile](https://www.capterra.com.sg/software/175788/nextiva)
- [View Original Comparison](https://www.capterra.com.sg/compare/157630/175788/phonewagon/vs/nextiva)

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