---
description: Side-by-side comparison of Dynamics 365 vs Friday CRM. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dynamics 365 vs Friday CRM Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [General Ledger Software](/directory/32520/general-ledger/software) > [Dynamics 365 \<span\>vs\</span\> Friday CRM](https://www.capterra.com.sg/compare/157279/194676/dynamics-365/vs/friday-crm)

# Compare Dynamics 365 vs Friday CRM

Canonical: https://www.capterra.com.sg/compare/157279/194676/dynamics-365/vs/friday-crm

> Detailed comparison between Dynamics 365 and Friday CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Dynamics 365 | Friday CRM |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 5811 | 45 |
| **Starting Price** | US$50.00 | US$0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | Documentation | In Person, Live Online, Webinars, Documentation |

## Best for

### Dynamics 365

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

### Friday CRM

Free CRM for Small Businesses. The ideal for 1-20 user accounts, for Gmail or G Suite users. Best for Startups, B2B, Sales Teams. Great for pre-sales, sales, basic marketing, ordering, service.

## Key features

### Dynamics 365

- Calendar/Reminder System
- Contact Management
- Data Integration
- Email Management
- Email Marketing
- Fund Management
- Interaction Tracking
- KPI Monitoring
- Lead Generation
- Lead Management
- Marketing Automation
- Mobile Access
- Monitoring
- Real-Time Data
- Reporting/Analytics
- Sales Pipeline Management
- Scheduling
- Support Ticket Management
- Task Management
- Workflow Management

### Friday CRM

- Contact Management
- Email Management
- Email Marketing
- Interaction Tracking
- Lead Generation
- Lead Management
- Marketing Automation
- Mobile Access
- Reporting/Analytics
- Sales Pipeline Management
- Task Management
- Workflow Management

## Links

- [View Dynamics 365 Profile](https://www.capterra.com.sg/software/157279/dynamics-365)
- [View Friday CRM Profile](https://www.capterra.com.sg/software/194676/friday-crm)
- [View Original Comparison](https://www.capterra.com.sg/compare/157279/194676/dynamics-365/vs/friday-crm)

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