---
description: Side-by-side comparison of Cisco Unified Communications Manager vs Microsoft Teams. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cisco Unified Communications Manager vs Microsoft Teams Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Cisco Unified Communications Manager \<span\>vs\</span\> Microsoft Teams](https://www.capterra.com.sg/compare/157096/168668/unified-communications-manager/vs/microsoft-teams)

# Compare Cisco Unified Communications Manager vs Microsoft Teams

Canonical: https://www.capterra.com.sg/compare/157096/168668/unified-communications-manager/vs/microsoft-teams

> Detailed comparison between Cisco Unified Communications Manager and Microsoft Teams. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Cisco Unified Communications Manager | Microsoft Teams |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 78 | 11166 |
| **Starting Price** | - | US$4.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | - | Live Online, Documentation |

## Best for

### Cisco Unified Communications Manager

\-

### Microsoft Teams

Small businesses, mid-market, and enterprise organizations across healthcare, education, manufacturing, retail, and government.

## Key features

### Cisco Unified Communications Manager

- API
- Access Controls/Permissions
- Call Recording
- Call Routing
- Call Transfer
- Communication Management
- Conferencing
- Mobile Access
- Multi-Channel Communication
- Third-Party Integrations
- Two-Way Audio & Video
- Video Conferencing
- Voice Mail

### Microsoft Teams

- API
- Access Controls/Permissions
- Call Recording
- Call Routing
- Call Transfer
- Communication Management
- Conferencing
- Host Controls
- Mobile Access
- Multi-Channel Communication
- On-Demand Webcasting
- Presentation Streaming
- Recording
- Reminders
- Scheduling
- Third-Party Integrations
- Two-Way Audio & Video
- Video Conferencing
- Voice Mail
- Whiteboard

## Links

- [View Cisco Unified Communications Manager Profile](https://www.capterra.com.sg/software/157096/unified-communications-manager)
- [View Microsoft Teams Profile](https://www.capterra.com.sg/software/168668/microsoft-teams)
- [View Original Comparison](https://www.capterra.com.sg/compare/157096/168668/unified-communications-manager/vs/microsoft-teams)

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